Genesys logo

Software Product · Menlo Park, California

Genesys

Genesys provides the AI-Powered Experience Orchestration platform that enables organizations to deliver superior customer and employee experiences.

  • 4.0from 97 employee reviews
  • 109 open roles
See 109 open jobs

Open roles

Open jobs at Genesys

109 open roles across 5 cities. Tap Apply and an agent fills in and submits the application for you.

Showing the 30 newest of 109 Genesys roles. See all on the job pages

Company overview

Genesys at a glance

Founded
199036 years running
Headquarters
Menlo ParkCalifornia
Employees
677band 501–1K
Company type
Foreign MNC
Industry
Software Product
Business model
B2B
Monthly visits
399.4K+33%to their website
Crunchbase rank
#2,388on Crunchbase
Ownership
Publicly listed
Funding stage
Undisclosed5 rounds · 9 investors

About

Every year, Genesysdelivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Serviceso organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty.

What people know them for

Foreign MNCProduct basedPublicly listedSaaS

From live job postings

How Genesys is hiring

Calculated from the roles Genesys has posted across job boards and its own careers site.

Roles posted, last 6 months

109about 18 a month
MayOct

Where they hire

Chennai27
Mumbai18
Hyderabad16
Bengaluru14
Madurai6

Skills they ask for most

Artificial Intelligenceamazon web servicesAutomationcloudTalent AcquisitionPythonoperationsAgileCustomer RelationshipsGenetics
Typical experience
3–10 yrs

Employee ratings

What it's like to work at Genesys

Source: AmbitionBox · 97 reviews

Rated4.0of five

Company culture4.2
Work-life balance4.2
Skill development3.9
Work satisfaction3.9
Salary & benefits3.7
Job security3.5
Career growth3.5

Highly rated for

  • Work Life Balance
  • Senior Management
  • Work Culture
  • Salary
  • Job Security

Perks

Benefits employees report

Ordered by how many employees mention each one.

  • Job/Soft skill training

    3 mentions

  • Office cab/shuttle

    2 mentions

  • Health insurance

    2 mentions

  • Professional degree assistance

    2 mentions

  • International/On-site exposure

    1 mention

  • Free meal

    1 mention

  • Office gym

    1 mention

  • Cafeteria

    1 mention

  • Retirement benefits

  • Stock options

  • Annual health checkup

  • Joining bonus

  • Relocation bonus

  • Mental health wellbeing

  • Paternity leaves

  • Child care facility

Funding & financials

Is Genesys a stable place to work?

Last round
Undisclosed
Funding rounds
5

Backed by

ServiceNow, Salesforce Ventures, Zoom, D1 Capital Partners and 5 more

OperatingPublic

Offices

Where Genesys works

9 locations
  • Mumbai · Maharashtra1 office
  • Bangalore / Bengaluru · Karnataka
  • Dehradun · Uttarakhand
  • Hyderabad / Secunderabad · Telangana
  • Jaipur · Rajasthan
  • Mumbai Suburban · Maharashtra
  • Navi Mumbai · Maharashtra
  • Noida · Uttar Pradesh

FAQ

Questions about working at Genesys

How do I apply for a job at Genesys?

Genesys has 109 open jobs listed on this page, in Chennai, Mumbai and Hyderabad. Pick a role, open it to read the full job description, and apply in about 2 minutes.

Does Genesys hire freshers?

Not right now. None of Genesys's current openings are aimed at candidates with 0 to 1 years of experience.

Where are Genesys's offices?

Genesys is headquartered in Menlo Park, California, United States. It has offices in Mumbai, Bangalore / Bengaluru, Dehradun, Hyderabad / Secunderabad, Jaipur and Mumbai Suburban.

Is Genesys a good company to work for?

Genesys is rated 4.0 out of 5 from 97 employee reviews. Employees rate it highly for Work Life Balance, Senior Management and Work Culture.

When was Genesys founded?

Genesys was founded in 1990. The company has been operating for 36 years primarily in the Software Product sector.

Where is the Genesys headquarters located?

Genesys is headquartered in Menlo Park, California.

How many employees does Genesys have in India?

Genesys currently has approximately 600+ employees in India.

Does Genesys have good work-life balance?

Genesys has a work-life balance rating of 4.2 out of 5 based on 90+ employee reviews on AmbitionBox. 75% employees rated Genesys 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Genesys work-life balance reviews for more details.

109 open jobs