Senior Product Manager

Role & responsibilities

Product Strategy & Roadmap

• Own and drive the end-to-end product roadmap for POS and billing products
• Define and prioritize features based on merchant feedback, market trends, and business goals
• Work closely with engineering leads to align technical feasibility with product vision

API Integrations & Payment Systems

• Lead high-level API integration planning with POS vendors, payment gateways, and acquirers
• Own integration documentation, partner onboarding specs, and API changelog management
• Collaborate with engineering to ensure UPI, card, and wallet flows are seamless and compliant
• Stay current on RBI guidelines, NPCI mandates, and payment industry standards

Billing & POS Domain Ownership

• Define billing engine logic, invoice workflows, and reconciliation modules
• Map end-to-end POS journeys including hardware interactions, settlement cycles, and reporting
• Identify gaps in billing systems and propose scalable product solutions

Client Management & Stakeholder Communication

• Act as the primary product point of contact for key enterprise clients
• Manage client escalations, feature requests, and product demos effectively
• Translate client pain points into actionable product requirements and user stories

Design & Documentation

• Create detailed wireframes and product flows to communicate requirements to design & engineering
• Maintain crisp PRDs, BRDs, and user story documentation
• Use Figma (or equivalent tools) to sketch UX flows and prototype ideas where needed

Preferred candidate profile

Domain Expertise (Mandatory)

• Strong understanding of Point-of-Sale (POS) systems hardware, software, and ecosystem
• Hands-on experience with billing systems, invoice engines, or ERP integrations
• Deep working knowledge of UPI, payment rails, and the Indian digital payments landscape
• Exposure to API integrations in the fintech or payments domain REST APIs, webhooks, SDKs
• Understanding of settlement cycles, reconciliation, chargebacks, and payment lifecycle

Product Management Skills (Mandatory)

• 5-8 years of proven experience in product management (not project management)
• Ability to create clear, professional wireframes and product flowcharts
• Strong written and verbal communication — comfortable with client calls, demos, and internal reviews
• Experience managing cross-functional teams across engineering, design, and business
• Strong analytical mindset — comfort with data, metrics, and product KPIs