People Technology and AI Automation Specialist

Job Summary

Job Title People Technology and AI Automation Specialist

Responsibilities

• Workflow Automation Architecture: Design and implement end-to-end automated workflows for critical HR processes, including talent acquisition, onboarding provisioning, benefits enrolment changes, and offboarding checklists.
• System Integration: Connect disparate HR software ecosystems (such as Applicant Tracking Systems, Performance Management tools, and Learning Management Systems) with core HCM platforms (e.g., Workday, SAP SuccessFactors, or BambooHR) via APIs and middleware.
• Bot Deployment: Develop, test, and maintain bots (using platforms like Copilot, Claude etc) to handle repetitive, rule-based data entry and data synchronization tasks between legacy systems.
• Process Mapping Optimization: Partner with HR stakeholders to audit current workflows, document 'as-is' processes, and engineer optimized, scalable 'to-be' automated solutions.
• Self-Service Chatbot Administration: Build and maintain automated HR ticketing routing workflows and conversational low-code chatbots (e.g., Microsoft Power Virtual Agents) to instantly resolve employee tier-1 FAQs.
• Data Integrity Compliance: Ensure all automated pipelines adhere to strict data security protocols, maintaining high accuracy and compliance with global data privacy regulations (e.g., GDPR, CCPA).

Requirements

• Technical Skills: HR Technology: Deep familiarity with core HRIS/HCM platform data structures and employee lifecycle modules.
• Automation Tools: Advanced proficiency in low-code/no-code workflow automation platforms (e.g., Microsoft Power Automate, Copilot, Claude, Codex, Make, or Zapier).
• Data APIs: Strong understanding of REST APIs, JSON, and Webhooks to sync data between cloud applications. Intermediate knowledge of SQL for data validation is highly preferred.

Soft Skills Workplace Attributes

• Analytical Problem Solving: Exceptional ability to deconstruct complex, manual human processes into logical, step-by-step technical business rules.
• Stakeholder Management: Strong communication skills to gather requirements from non-technical HR teams and translate them into efficient automated flows.
• Understanding of End-to-End process and identify opportunity to introduce AI/Automation - thus reducing manual work and improve data quality.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.