IT Technical Support Executive
iBus Networks · Bengaluru · onsite · Posted 8d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide technical assistance and support to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to identify and implement solutions.
- Develop and maintain technical documentation and knowledge base articles.
- Analyze customer feedback and suggest improvements to processes and procedures.
- Stay up-to-date with new technologies and industry trends.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
analytical thinkingcustomer feedbackIt Technical SupportTechnical DocumentationticketingHelpdeskCommunication And Interpersonal Skills
About iBus Networks
iBus Networks
Internet
81
employees
2014
12 years old
Bangalore,Karnataka
India
₹7.6L PA avg
Avg at iBus Networks
About
iBus Networks provides advanced Distributed Antenna Systems, enhancing telecom infrastructure and network capacity for operators in a rapidly evolving telecommunications market.
Industries
Internet
Employee ratings
10 reviews
3.6/ 5
Culture
3.0
Career growth
2.5
Work-life
3.1
Employees rate it well for
Company Culture36Work-Life Balance36
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