IT Recruiter

Job Description:

Senior IT Recruitment Specialist IT Infrastructure & Technology Hiring

Location: Mumbai
Experience: 8+ Years
Industry: IT Infrastructure / System Integration / Managed Services Joining: Immediate or within 15 days preferred

Role Summary

Syndrome Newedge Pvt. Ltd. is looking for a highly experienced and dynamic Senior IT Recruitment Specialist with proven expertise in hiring across the IT Infrastructure, Networking, Security, Collaboration, Data Center, Cloud, and Managed Services domains. The ideal candidate should have extensive experience in bulk hiring, project-based recruitment, and hiring for Sales, Pre-Sales, Technical Support, and Service Delivery functions across multiple technology verticals.

Key Responsibilities

• Handle end-to-end recruitment for technical and business-critical positions including Network Engineers, Server & Storage Engineers, Desktop Support Engineers, Data Center Engineers, Security Engineers, Collaboration Engineers, Cloud Engineers, Field Engineers, Pre-Sales Consultants, Sales Professionals, and Service Delivery resources.
• Manage hiring across levels including L1, L2, L3, L4+, Technical Leads, Architects, Consultants, and Managers.
• Source candidates through job portals, LinkedIn, referrals, vendor partners, social media, networking, and headhunting.
• Screen profiles, conduct preliminary HR and technical assessment interviews, and coordinate technical interviews with internal stakeholders and clients.
• Manage bulk and project-based hiring requirements for enterprise, government, and commercial customers.
• Build and maintain talent pipelines for recurring and niche infrastructure skill sets.
• Develop a strong understanding of hardware technologies such as servers, storage, networking, firewalls, collaboration solutions, cyber security technologies, cloud platforms, data centers, and managed services.
• Coordinate offers, salary negotiations, onboarding activities, and joining formalities.
• Maintain recruitment MIS, hiring dashboards, tracker reports, recruitment analytics, and candidate databases.
• Ensure compliance with client documentation requirements, background verification processes, and recruitment SLA timelines.
• Build strong relationships with hiring managers, business leaders, vendors, and candidates to ensure timely closures.
• Drive recruitment metrics including TAT, offer-to-join ratio, source effectiveness, and stakeholder satisfaction.

Required Skills & Competencies

• Minimum 8 years of recruitment experience with significant exposure to IT Infrastructure and System Integration hiring.
• Proven experience hiring for hardware and IT infrastructure roles in a System Integrator, Managed Services Provider, or IT Services environment.
• Strong understanding of IT infrastructure technologies and OEM ecosystems including:
• Cisco
• Dell Technologies
• Hewlett Packard Enterprise (HPE)
• Lenovo
• Fortinet
• Palo Alto
• Microsoft
• VMware
• Nutanix
• Experience hiring across:
• Networking
• Cyber Security
• Collaboration & Unified Communication
• Server & Storage
• Data Center Technologies
• Cloud Infrastructure
• IT Managed Services
• Proven expertise in bulk hiring and project-based recruitment.
• Experience recruiting for Technical, Sales, Pre-Sales, Service Delivery, and Support functions.
• Excellent sourcing, screening, interviewing, stakeholder management, and negotiation skills.
• Ability to manage multiple open positions under aggressive timelines.
• Strong communication, relationship management, and candidate engagement capabilities.
• Proficiency in ATS platforms, recruitment portals, LinkedIn Recruiter, MS Excel, and recruitment reporting tools.

Preferred Candidate Profile

• Experience working with System Integrators, IT Infrastructure Services Companies, Managed Service Providers, or Technology Consulting organizations.
• Strong network within the Infrastructure, Networking, Security, Cloud, and Data Center talent ecosystem.
• Demonstrated success in closing positions ranging from L1 Engineers to L4+, Architects, Consultants, Project Managers, and Sales/Pre-Sales professionals.
• Ability to independently drive hiring mandates and support aggressive business growth plans.
• Immediate joiners or candidates serving short notice periods will be preferred.

Key Performance Indicators (KPIs)

• Positions Closed per Month
• Recruitment Turnaround Time (TAT)
• Offer-to-Join Ratio
• Quality of Hire
• Recruitment SLA Adherence
• Stakeholder Satisfaction Score
• Candidate Pipeline Strength
• Bulk Hiring Closure Rate