IGA Project Manager

We are looking for you to join our SDG family!

- Establish delivery process and improve customer experience
- Leading a team of geographically dispersed resources to deliver technology projects on time and within budget for the domain and geography for which they have responsibility
- Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence within specific service line or function and geographic responsibilities
- Work with their teams to determine necessary activities to successfully deliver projects throughout the given service line or function
- Ensure that the right type and number of resources that are required to fulfill the shift requirements
- Delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution
- Holding the teams to the highest standards, project discipline and accountability
- Continuously improving the technical delivery model and strategy, implementing and managing delivery with the associated teams.
- Supervise Staff and handle their technical and non-technical queries
- Act as a bridge between client and team and identify all new requirements
- Expertise around Project Metrics and representation
- Lead Weekly and Monthly Status calls
- Manage Team performance reviews
- IGA business Analysis experience is required (Sailpoint,Okta, Saviynt)

Requirements

• 12-18 years of experience
  
  Strong leadership skill to motivate and lead team effectively
  Identify and cross train team on multiple technologies required to utilize team members effectively
  Have a very good technical knowledge in identity management (Sailpoint, Siteminder, Okta, Saviynt)
  Work as a part of team to ensure team members have understand requirement clearly
  Good analytic stills are required to interpret information from numerous sources to prepare reports