Department Head
Dolphin Education Consultancy India · Hyderabad · hybrid · Posted 1d ago
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About this role
Head Facilities & Infrastructure (Multi-Site Operations)
Position Overview
We are seeking an experienced, high-caliber Head of Facilities & Infrastructure to oversee multi-location operations across major hubs including Hyderabad, Bangalore, Chennai, Kerala, and Kolkata. The ideal candidate will take end-to-end ownership of corporate real estate strategy, workplace services, hard and soft FM operations, vendor governance, ESG initiatives, and budget planning across all regional facilities.
Key Details
ParameterDetailsJob TitleHead – Facilities & Infrastructure / Vice President – Workplace ExperienceTarget LocationsMulti-Location: Hyderabad, Bangalore, Chennai, Kerala, KolkataIndustry PreferenceOpen to Any Industry (IT/ITeS, Manufacturing, Retail, Healthcare, GCCs, BFSI, Real Estate)Annual CTC / Package23.00 LPA – 55.00 LPA (Commensurate with experience & scale of operations)Experience Level15–22+ years of relevant facilities management leadership experienceReporting ToChief Operating Officer (COO) / Chief Administrative Officer (CAO)
Core Responsibilities
1. Multi-Site Strategic Operations & Facility Management
- Strategic leadership over physical workplace operations across all regional sites: Hyderabad, Bangalore, Chennai, Kerala, and Kolkata.
- Standardize facilities management Operating Procedures (SOPs), service benchmarks, and SLAs across all locations.
- Implement automated CAFM (Computer-Aided Facility Management) systems and Smart Building solutions for automated ticketing and space management.
2. Hard & Soft FM Governance
- Hard FM Services: Oversee critical physical infrastructure including HVAC, MEP, UPS systems, DG sets, BMS, fire safety equipment, and power redundancy systems.
- Soft FM Services: Lead housekeeping, security, pest control, office supplies, food & beverage services, transport, and waste management.
3. Financial Management & Cost Control
- Build, manage, and optimize operational budgets (OPEX) and capital expenditures (CAPEX).
- Drive operational cost-reduction strategies across utility consumption, vendor procurement, and spatial optimization.
4. Vendor Management & Procurement
- Handle end-to-end strategic sourcing, contract negotiation, vendor selection, and quarterly SLA evaluations.
- Manage multi-site vendor partnerships to secure optimal pricing and service quality.
5. Statutory Compliance, Health & Safety (EHS)
- Ensure strict compliance with local, state, and central statutory requirements (Labor laws, Fire NOC, Pollution Control, Municipal Permits, Building Codes).
- Champion Occupational Health and Safety (OHSAS/ISO standards) and establish Business Continuity Plans (BCP) & Disaster Recovery protocols across all facilities.
6. Sustainability & Workplace Experience
- Drive energy management, zero-waste, and sustainability (ESG) initiatives.
- Enhance employee workplace experience and productivity through well-managed collaborative spaces.
Candidate Qualifications & Requirements
- Education: Graduate/Postgraduate degree in Engineering (Civil/Mechanical/Electrical), Business Administration, Facilities Management, or related discipline.
- Certifications: IFMA (CFM), RICS, PMP, or ISO EHS certifications preferred.
- Experience: 15+ years overseeing large-scale office setups, industrial parks, or multi-tenant properties across pan-India geographies.
- Travel Requirements: Willingness to travel routinely across South and East India region offices.Role & responsibilities
Preferred candidate profile
Perks and benefits
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