Business Relationship Manager - SBE

Job Description:

• To understand clients' business and provide appropriate working capital solutions across fund/non-fund based products like Cash Credit, Demand Loan, Buyers Credit, LC, BG, etc.
• Work closely with Branch Banking teams for new customer addition.
• To penetrate clients with various products like Current Account, Term Deposits, Transaction Banking, and Trade Finance for the primary relationship and group companies.
• To build relationships with key persons (CFOs/promoters) in the target segments and build client trust and confidence.
• Focus to continually increase the book size and profitability of the assigned portfolio.
• To understand client business models, trade-related activities, cash flows, etc. and identify opportunities and grow client relationships.
• To be alert on competitive elements in the target segments (viz. other banks, etc.) and augment the presence and penetration of the Kotak brand in the target market.
• Maintain high-caliber client service.
• Improve efficiency by monitoring and overseeing continuous improvement of processes; constantly have a rapport with the operating units to customize and develop solutions.

Responsibilities:

• Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products.
• Collaborate with branch banking teams for new customer acquisition.
• Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.
• Build and maintain relationships with key client stakeholders (CFOs, promoters).
• Increase book size and profitability of the assigned portfolio.
• Analyze client business models, trade activities, and cash flows to identify growth opportunities.
• Monitor the competitive landscape and enhance Kotak's brand presence in target segments.
• Ensure high-quality client service and timely resolution of queries.
• Drive process improvements and coordinate with operating units to develop customized solutions.