Business Development Manager

Role & responsibilities

* Developing and managing clients/vendors/partners for IT Staffing.

* Achieving monthly sales targets by identifying and developing new customers.

* Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.

* Responsible for day-to-day Client/Vendor handling, maintaining a relationship with vendors, Mass mailing, Vendor Follow up, cold calling, Achieving and exceeding weekly and monthly KPIs.

* Building strong and collaborative relationships with other internal stakeholders.

* Monitoring market trends and providing regular competitor feedback.

* Creating and executing CRM campaigns that improve on boarding and engagement and reduce churn.

* Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.

* Ensuring the correctness of customer data and manage any data cleansing activities.

* Continually testing and refining campaigns to gain insight and maximise usage and uptake.

* Providing support on any requests or issues pertaining to CRM.

* Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

* Supporting the sales team key planning and operations tasks to support the overall objective of the business.

* Attainment planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness. • Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

* Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

* Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

* Identifying opportunities for new business development through following up on leads and conducting research on target clients.

* New business generation by meeting potential clients to understand needs and Staffing needs within minimal time.

* Managing the sales process to close new business opportunities.

* Building strong relationships with the existing portfolio and perform all Staffing functions needed to fill our clients open job requirements.

* Meeting and exceeding weekly and monthly activity and revenue targets.

* Delivering effective sales skills trainings to the sales teams.

* Coaching sales teams and helping them in applying training content to real life situations. Ideal Candidate

Preferred candidate profile :

* You have at least 7+ year experience within a Business Development, CRM Manager or Sales Operations / Support role, ideally within the Staffing Industry.

• You have prior experience in dealing with Key Accounts.

* You possess expertise in Direct Sales.

• Experience within Sales Training and Multi-country Sales would be a strong advantage.

* Experience covering IT, Healthcare and Professional Services is strong plus.

* You have experience in a regional role ideally including experience covering the domestic (India/APAC) market spectrum.

* You possess excellent interpersonal as well as written and verbal communication skills.

* You are highly goal driven and work well in fast paced environments

* You are a strong networker & relationship builder

* You enjoy finding creative solutions to problems.