B2C Tele Sales executive and relationship manager | fresher

Company Description NoBroker HR is part of India's first and only PropTech unicorn, NoBroker.com, a leading brokerage-free property search platform that directly connects property owners with tenants and buyers. The company uses technology to remove information asymmetry in the real estate market and enable transparent, direct interactions between customers. Founded in 2014 by alumni of IIT and IIM, NoBroker now serves millions of customers monthly across major cities including Mumbai, Bengaluru, Pune, Chennai, Delhi-NCR, and Hyderabad. Backed by global investors and supported by a team of over 5,000 professionals, NoBroker offers services such as verified properties, home services, rental agreements, packers and movers, home loans, and society management software. Team members experience a merit-based culture with opportunities for growth, learning, and impactful work in the real estate technology space.
Role Description This is a full-time, on-site role for a B2C Tele Sales Executive and Relationship Manager (Fresher) based in Bengaluru South. The role involves making outbound and receiving inbound calls to prospective and existing customers, explaining NoBroker's services, and assisting them in finding suitable properties or tenants/buyers. The individual will build and maintain strong customer relationships, follow up on leads, address queries, and guide customers through the end-to-end property search and transaction process. Daily responsibilities include maintaining accurate records in CRM systems, meeting call and conversion targets, coordinating with internal teams for issue resolution, and ensuring a high standard of customer satisfaction. The role also requires learning product features quickly, adhering to quality scripts and compliance guidelines, and contributing feedback to improve sales and service processes.
Qualifications

• Strong communication and interpersonal skills, including clear spoken English and local language proficiency, active listening, and the ability to build rapport over phone calls.
• Customer service and relationship management capabilities, with a focus on empathy, problem-solving, conflict resolution, and maintaining long-term client engagement.
• Sales orientation and negotiation skills, including comfort with high call volumes, persuasive pitching, objection handling, and working towards defined targets and KPIs.
• Basic computer literacy and data management skills, such as working with CRM tools, maintaining call logs, and updating customer information accurately and promptly.
• Ability to work in a fast-paced environment, learn quickly, follow processes, and collaborate effectively with cross-functional teams.
• Minimum educational qualification: graduate in any discipline; freshers are welcome, and prior tele sales or customer support experience is an advantage.
• Willingness to work from the Bengaluru South office with flexible shifts, including weekends if required, in line with business needs.