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About this role
Description
This position is for HERO Org, the team is seeking a delivery-oriented Associate with 6 Months+ experience to join our Team. This role will focus on Loops Scheduling and other recruiting related back-end activities.
Key job responsibilities
We are looking for a dynamic, organized self-starter to join our HERO organization. HERO Org supports Amazon Talent Acquisition organizations with Scheduling activities and recruiting coordination, globally.
Responsibilities include:
. Handle high volume transactions of scheduling in nature and other assignments in alignment with standard operating procedures.
. Come up with process improvement ideas and participate in continuous improvement/Lean projects.
. Maintaining highest quality and improving customer experience.
. Address customers queries in a timely manner.
. Adhere to process level Service Level Agreements.
. Able to work on critical processes which needs dive deep and attention to details.
. Proactive with deliverable and display Ownership.
. Should be able to work with data sets.
Flexible to work in different shifts and weekend working model.
Basic Qualifications
- 6+ months of human resources experience
- 6+ months of customer service experience
- 6+ months of Microsoft Office products and applications experience
- Experience in confidential environments
- Bachelor's degree or equivalent
Preferred Qualifications
- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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