Associate Logistics Analyst

Associate Logistics Analyst

Location:- Pune

Shift:- 12PM - 9PM

Join ECOLAB as Associate Logistics Analyst securing Order Entry, PO Form Management and track trace activity. This critical role sits on the high-performing Order Management team based in Pune and executes on behalf of one of six regions.

Must have people-centric approach to connect, communicate, and align individuals across geographies. In addition to targeted Service and Cost outcomes Quality and Safety must never be compromised.

You will gain leadership proficiency with global exposure. You will be encouraged to share your ideas to continuously improve work content through better process and/or automation with access to subject matter experts and emerging technology. You will be empowered to make key decisions

What You Will Do:

• Order entry and processing: Acknowledge receipt of and enter input orders that arrive via email accurately and timely into SAP. Track and trace activity including levels of service.
• Raw Materials Processing: execute export functions for raw material processing including order entry, vendor/supplier follow-ups, issue resolution, maintaining a track-and-trace process, document execution and item/vendor maintenance administrative support.
• Shipping and Product Documents: ensure timely and accurate document availability for each order to meet customer and regulatory requirements by retrieving documents, uploading them into a document depository and sending documents per customers requests to meet the requiring customer level of service requirements.
• Order Tracking and reporting: Maintain effective track & trace process for in-transit shipments and for document requests. Create Daily/weekly/monthly reporting with given metrics.
• Communicate effectively over phone and e-mail to provide information and resolve issues with internal and external customers
• Understand and assist in the operations process, supporting all administrative aspects from receipt of order to delivery of products.
• High Level of Urgency: Demonstrates urgency to resolve issues with internal and external customers
• Escalates issues appropriately and promptly to ensure optimum customer satisfaction and on-time delivery.
• Special Assignments: Support special projects including process efficiency improvements
• Work directly with the transportation teams and service providers to confirm the order is moving through the supply chain within expected and communicated lead times.
• Utilizes call management skills, ensuring availability and ownership of internal customer calls
• Escalates issues appropriately and promptly to ensure optimum customer satisfaction and on-time delivery.
• Effectively sets priorities to meet workload, commitments and all applicable established departmental goals.
• Anticipates and manages workload by escalating to their respective team and/or Manager, as required, to meet current workload requirements.
• Manages assigned backlog accurately, efficiently and completely.
• Ensures established business processes are followed, while maintaining complete and accurate order files.

Minimum Qualifications:

• Bachelor’s degree with 3+ years of previous supply chain, logistics, or related experience
• Ability to work independently and interact within global team atmosphere
• Strong analytical, people influence, and presentation skills

Preferred Qualifications:

• Bachelor’s degree in business, engineering, logistics, transportation
• Effective written and verbal communication
• Experience in International Logistics Environment
• Knack for curiosity and challenging the status quo
• Strong proficiency Excel
• Lean/Six Sigma green belt