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    Job · 22849731

    Ecolab logo

    Associate Finance Admininstrative Representative II

    Ecolab · Pune · onsite · Posted 1d ago

    Undisclosed5–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Senior Collection Analyst - Job Description

    Position Details

    Position Title: Senior Collection Analyst
    Department: Finance / Accounts Receivable
    Reports To: Collection Supervisor

    Role Overview

    The Senior Collection Analyst is responsible for managing complex collection activities, leading escalated case handling, and supporting the supervisor in implementing effective collection strategies. This role ensures timely cash application, accurate reconciliation of customer accounts, and proactive risk assessment for overdue receivables. The analyst also collaborates with cross-functional teams, manages strategic customer accounts, and provides detailed reporting to support decision-making and collection performance improvement.

    Key Responsibilities

  1. Work closely with sales, customer service, and finance teams to resolve billing or Statement related issues and help team members for timely cash application.
  2. Support the supervisor in implementing collection strategies and training junior staff.
  3. Reconcile orders to match customer records, validate credits or debits, process unapplied cash, and resolve discrepancies in accounts.
  4. Prepare and issue manual dunning letters across various levels in line with established procedures.
  5. Monitor the auto-dunning process as per the defined scheduler, promptly highlight any deviations.
  6. Monitor overdue accounts, conduct credit risk assessments based on delay and overdue, and highlight the risk.
  7. Liaise with legal teams for accounts requiring litigation or advanced recovery actions.
  8. Maintain tracker and record of collection communication and follow-up dates.
  9. Contact customers via phone, email, or mail to follow up on payments, address disputes, and provide invoice or statement copies.
  10. Handle escalated collection cases and negotiate payment solutions with clients.
  11. Prepare detailed reports on collection performance and trends.
  12. Handle Top 80 or strategic customers.
  13. Qualifications

  14. Bachelor's degree in finance, Accounting, or related discipline.
  15. Proficiency in MS Office and familiarity with ERP/CRM systems.
  16. 5-7 years of experience in collections or credit analysis.
  17. Excellent communication and negotiation abilities.
  18. Strong analytical and reporting skills.
  19. Competencies

  20. Accuracy and attention to detail
  21. Strong communication Verbal/Written
  22. Advanced case handling
  23. Data analysis and reporting
  24. Disputes/Conflict resolution
  25. Key Performance Indicators (KPIs)

  26. Percentage of accounts receivable collected on time - Pass due %
  27. Resolution Rate (escalated cases closed within timelines)
  28. Accuracy Timeliness of Reports

  29. Our Commitment to a Culture of Inclusion Belonging
    Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

    Sourced from naukri

    Skills

    Customer Servicecrmcrm systemsCash ApplicationRisk AssessmentLitigationERPAccounts ReceivableCredit Analysiscredit riskSalesLegalAccountingdata analysisfinance

    About Ecolab

    Ecolab logo

    Ecolab

    Waste Management

    3.8k+

    employees

    Beaver Creek

    US

    About

    A trusted partner for millions of customers, Ecolab (NYSE: ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, Ecolab has annual sales of $15 billion, employs more than 48,000 associates and operates in more than 170 countries around the world. The company delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets.

    Industries

    Waste Management

    Employee ratings

    220 reviews

    3.4/ 5

    Culture

    3.4

    Career growth

    2.7

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance30Salary17Senior Management16Work Culture14Office Politics14

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