Associate Director, Business Execution Lead

The Team:

The Chief Client Office engages customers and key stakeholders to drive commercial growth and create measurable value for S&P Global, strengthening client relationships and the overall client experience across the enterprise. The Chief Client Officer also serves as Co Head of Market Intelligence, with a mandate spanning Client Coverage, Enterprise Marketing, Commercial Strategy & Partnerships, Kensho Data & Platforms, and functions including Legal, COO, and Client Experience (CX) with alignment across enterprise Technology.

The Impact:

The Business Execution Lead keeps the Office's recurring work moving - gathering inputs and packaging the Weekly Briefing Pack and Analytics packs for the Chief Client Officer & Co-Head of Market Intelligence, coordinating executive readiness for meetings and events, and responding to ad hoc requests and priority initiatives. This hands-on role gives the Chief of Staff reliable, high-quality execution support and helps the Office run smoothly in a fast-paced, complex environment.

Key Responsibilities:

• Own the Weekly Briefing Pack and the Chief Client Office and Market Intelligence Weekly Analytics packs end-to-end - gathering inputs, compiling and quality controlling materials, and driving continuous improvement.
• Build a clear, forward-looking view of the Chief Client Officer & Co-Head of Market Intelligence's week - meetings, objectives, context, and preparation needs.
• Translate priorities into clear work plans, milestones, and timelines, driving multiple workstreams simultaneously and building trusted working relationships across the Chief Client Office, Market Intelligence, Kensho Data & Platforms, and other stakeholders - setting clear expectations for quality, timing, and follow-through, and escalating early with clear context, options, and a recommended path forward on matters requiring strategic judgment or sensitive stakeholder management.
• Coordinate readiness for client meetings, speaking engagements, conferences, and leadership events wherever the Chief Client Officer & Co-Head of Market Intelligence is working or traveling - including London, New York, and other locations - partnering with local offices, the Executive Assistant, and relevant business and functional teams to ensure briefing materials clearly set out context, objectives, stakeholders, decisions required, and expected outcomes.
• Own the Office Stakeholder Matrix and maintain Office calendars, action trackers, and decision logs, giving stakeholders clear visibility into priorities, status, and outstanding requirements.
• Support Chief of Staff-led OpCo meetings, leadership forums, and offsites as requested - including readiness, materials, and action tracking - with increasing ownership as experience grows.
• Continuously improve recurring deliverables and office workflows, building repeatable processes and templates that reduce manual effort and improve consistency and scalability.
• Use AI and automation tools approved by S&P Global to support information gathering, summarization, content development, and quality checking, maintaining sound judgment, confidentiality, and compliance with applicable S&P Global requirements.
• Respond to ad hoc executive requests and support selected cross-functional priority initiatives.

What We're Looking For:

• Experience in financial services is strongly preferred, ideally in a client-facing role involving significant interaction with institutional clients and senior stakeholders.
• Proven experience driving execution in an executive office, Chief of Staff organization, PMO, business operations team, or similarly complex environment, with a demonstrated ability to navigate across functions, businesses, geographies, and levels of seniority to build alignment and get things done.
• Demonstrated ability to own recurring executive deliverables end-to-end and produce complete, accurate, executive-ready materials.
• Strong ability to assimilate information, synthesize key themes, identify gaps, and translate fragmented inputs into clear materials.
• Excellent project coordination, organization, written communication, and stakeholder management skills.
• Ability to manage multiple priorities, work through ambiguity, meet tight timelines, and maintain attention to detail.
• Sound judgment and discretion when handling confidential information and executive level matters.
• Comfortable navigating sensitive or difficult topics with stakeholders at all levels, exercising tact, diplomacy, and sound judgment while maintaining trust and confidentiality.
• Experience with Microsoft 365 and AI productivity and workflow automation tools.
• A continuous-improvement mindset, strong personal accountability, and a commitment to proactive communication and follow-through.
• Expected to be in the office whenever the Chief Client Officer & Co-Head of Market Intelligence is in the office and to comply with the applicable S&P Global in-office attendance policy.

What Success Looks Like:

• Executive deliverables are complete, accurate, timely, forward-looking, and ready for use.
• Stakeholders are engaged, routine issues are resolved promptly, and strategic matters are escalated early with clear recommendations.
• Executive engagements and events are consistently well prepared across London, New York, and other locations where the Chief Client Officer & Co-Head of Market Intelligence is working or traveling.
• Commitments, deadlines, dependencies, decisions, and risks remain visible and are followed through to completion.
• Approved technology and AI tools reduce manual effort and improve consistency without compromising judgment, confidentiality, or accuracy.