HYDERABAD · FULLTIME
Zendesk Administrator
Tata Consultancy Services
Hyderabad · onsite · Posted 5d ago
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Section · 01
About this role
Greetings from TCS Recruitment Team!
Skill:- Zendesk Administrator
Years of experience: 7 to 12 Years
Location: Hyderabad
JD:-
Required Skills
Strong experience in Zendesk Administration.
Hands-on expertise in workflows, triggers, automations, SLAs, and ticket routing.
Experience with Zendesk Explore reporting and analytics.
Knowledge of Zendesk APIs and integrations.
Understanding of customer service and ITSM processes.
Experience with SSO, user provisioning, and access management.
Basic knowledge of HTML, CSS, JavaScript, and REST APIs.
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Section · 02
Skills
Section · Company
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
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