Workplace Delivery Coordinator-2

Workplace Delivery Coordinator

Work Dynamics

What this job involves:

Overall Role

The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.

Ideal Experience

• Bachelor's degree/ Degree in Hotel Management, business or other related field.
• Experience of 2-4 years in Soft services/facilities/hotel housekeeping.
• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements.
• Proficient in MS Office suite.
• Excellent communication verbal and written.
  
  

Major Responsibilities

• Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness.
• Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff.
• Maintains clear, efficient communication and coordination with engineering and front of the house teams.
• Inventories cleaning supplies and ordering to ensure adequate supplies.
• Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action.
• Ensures proper key control procedures are utilized by the staff.
• Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance.
• Submit requests for repair and periodic maintenance of cleaning equipment's.
• Schedule and complete all PPM works and also audit the works completed by vendors with AMC contracts.
  
  

Sound Like you To apply you need to be:

Transforming to the Workplace Team of the future:

• Commitment to deliver the best level of service every time through obsessive level of attention detail.
• Ensures resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team.