work from home (Voice process)

Description

We are looking for dedicated individuals to join our work-from-home voice process team in India. This role involves handling customer interactions through voice calls, providing exceptional service, and resolving queries effectively.

Responsibilities

• Handle inbound and outbound voice calls effectively and efficiently.
• Provide exceptional customer service and support to clients.
• Resolve customer inquiries and issues in a timely manner.
• Document call details and customer interactions accurately in the system.
• Collaborate with team members to enhance service delivery and customer satisfaction.
  
  

Skills And Qualifications

• Excellent verbal communication skills in English and local languages.
• Strong listening skills and the ability to empathize with customers.
• Basic computer skills and proficiency in using call center software.
• Ability to work independently and manage time effectively in a remote environment.
• Problem-solving skills and the ability to think on your feet.
  
  

Qualification:12th and above

Experience:0-1 year experience in BPO

Shift: Male :24/7 Rotational shift

Female: 7am-9pm (Any 9hours),1 rotational off

Salary: 15k- 20k

Process: Customer support/Tele calling/semi voice

Languages: English and Hindi

Designation: Customer Support Executive

Location: HRBR Layout Bangalore

Age Cut Off: 36 Years

Cab: N/A

Excellent Communication Required

Immediate joiners required

Interested candidates send your updated resume to this what's app number: [phone removed]

Email id: [HIDDEN TEXT]

Skills: Data Entry, Problem Solving, Time Management, Adaptability, Active Listening, crm software, Technical Support, Customer Service

Experience: 0.00-3.00 Years