Welcome Host

Roles and Responsibilities :

• Manage front office operations, ensuring smooth check-in/check-out processes for guests.
• Handle guest queries and concerns in a professional manner, providing excellent customer service.
• Maintain accurate records of hotel transactions using Excel spreadsheets or other software tools.
• Coordinate with housekeeping staff to ensure rooms are cleaned and prepared for occupancy.

Job Requirements :

• 2-4 years of experience in hospitality industry, preferably in front office executive role.
• Strong communication skills with ability to handle diverse clientele.
• Proficiency in basic computer applications such as Microsoft Office (Excel) is required.