Walk-in || Inside Sales Relationship Manager (RM)

Roles & Responsibilities:

• Contact assigned leads through outbound calls and explain membership plans, features, benefits, and pricing.
• Understand customer requirements and recommend suitable membership plans.
• Handle customer queries, concerns, and objections effectively.
• Convert prospective leads into successful paid memberships through effective sales techniques.
• Conduct timely follow-ups with interested customers until payment and conversion are completed.
• Build and maintain strong relationships with prospective customers.
• Maintain accurate records of calls, lead status, customer interactions, and sales updates in CRM.
• Achieve monthly sales targets and individual conversion goals.
• Coordinate with internal teams to ensure a smooth customer registration and payment process.

Required Skills:

• Excellent verbal communication and interpersonal skills.
• Strong sales, negotiation, and convincing abilities.
• Good objection-handling and deal-closing skills.
• Experience in handling inbound and outbound sales calls.
• Ability to manage leads and follow up consistently.
• Target-oriented approach with a focus on revenue generation.
• Basic computer knowledge and experience with CRM tools