Walk-in || Executive Assistant

Operations Executive / Executive Admin

Location: Delhi NCR
Department: Operations / Administration
Experience: 14 Years
Employment Type: Full Time
Industry: Beauty, Fragrance, FMCG / Consumer Products

About the Role

We are looking for an organized and responsible Operations Executive / Executive Admin who can coordinate day-to-day business operations and ensure that work moves smoothly between sales, warehouse, accounts, marketplaces and management.

This role is ideal for someone who is a problem solver, good at follow-ups and comfortable taking ownership rather than waiting for instructions for every task.

Key Responsibilities

• Coordinate daily operational activities across sales, warehouse, accounts and management.
• Process and track purchase orders, sales orders and customer requirements.
• Coordinate stock availability, dispatches, deliveries and returns.
• Follow up with marketplaces, customers, vendors, logistics partners and internal teams.
• Maintain operational MIS, reports and trackers.
• Coordinate appointments, shipments, inward/outward movement and documentation.
• Monitor pending orders, deliveries, payments and operational issues.
• Handle routine administrative activities and office coordination.
• Prepare Excel reports and management updates.
• Identify operational bottlenecks and proactively resolve issues.
• Coordinate with vendors and service providers.
• Maintain proper documentation and records.
• Assist management with special projects and business-related assignments.
• Ensure important tasks are followed up until closure.

Candidate Profile

• 14 years of experience in operations, administration, back-office, e-commerce or FMCG/distribution.
• Good communication and coordination skills.
• Strong command of MS Excel.
• Good organizational and follow-up skills.
• Ability to handle multiple priorities simultaneously.
• Problem-solving attitude.
• Good attention to detail.
• Comfortable communicating with different departments and external partners.
• Should be proactive rather than dependent on constant instructions.
• Ability to maintain confidentiality when dealing with management information.

Our Management Philosophy

We believe in "Involve, Not Just Inform."

Employees are encouraged to contribute ideas, identify problems and participate in finding solutions.

We value:

• Ownership and accountability.
• No unnecessary micromanagement.
• Open communication.
• Learning and continuous improvement.
• Recognition for contribution.
• Team collaboration.
• Courage to identify and solve problems.
• Measuring both effort/input and final results.
• Clear vision and goals.
• Respect for every employee.

Growth Opportunities

A strong performer can gradually take ownership of larger operational functions and move into Senior Operations / Administration / Business Operations / Management Coordination roles.

We also encourage internal learning, employee development and recognition of people who consistently take responsibility beyond their basic job description.

What We Offer

• Performance-based recognition.
• Learning and development opportunities.
• Team activities and celebrations.
• Employee recognition for meaningful contributions.
• Supportive and unbiased work environment.
• Opportunities for career growth.
• Performance-linked incentives, as applicable.

If you are someone who sees a problem and thinks "How can I solve it?" rather than "Whose job is this?", we would like to meet you.