Walk-in || Business Development Executive

Business Development Manager Roles & Responsibilities

A Business Development Manager (BDM) is responsible for generating new business opportunities, increasing company revenue, building strong client relationships, and achieving business growth targets.

1. Key Roles & Responsibilities

1. Business Development & Lead Generation

• Identify and generate new business opportunities.
• Find potential clients through calls, emails, references and networking.
• Develop strategies to attract new customers.
• Generate qualified leads and convert them into business.

2. Client Relationship Management

• Build and maintain strong relationships with existing clients.
• Understand client requirements and provide suitable solutions.
• Conduct regular follow-ups with potential and existing clients.
• Handle client queries and ensure customer satisfaction.

3. Sales & Revenue Generation

• Achieve monthly and quarterly sales targets.
• Negotiate pricing, proposals and business deals.
• Convert prospective clients into paying customers.
• Identify opportunities to increase company revenue.

4. Market Research & Analysis

• Research market trends and competitors.
• Identify new business opportunities.
• Analyse customer needs and market demand.
• Develop strategies to stay ahead of competitors.

5. Team Coordination & Management

• Coordinate with the sales, marketing and operations teams.
• Guide and motivate business development executives.
• Monitor team performance and sales productivity.
• Conduct regular team meetings.

6. Reporting & Documentation

• Maintain daily, weekly and monthly sales reports.
• Track leads, follow-ups and conversions.
• Maintain client databases and CRM records.
• Prepare business growth and revenue reports.

2. Daily Job Responsibilities

• Make calls to prospective clients.
• Generate a minimum number of qualified leads.
• Schedule client meetings and business presentations.
• Follow up with existing leads.
• Close business deals.
• Coordinate with internal departments.
• Update daily sales and performance reports.

3. Required Skills & Qualifications

• Excellent communication and negotiation skills.
• Strong leadership and management abilities.
• Good knowledge of sales and marketing strategies.
• Ability to achieve business targets.
• Problem-solving and decision-making skills.
• Client relationship management.
• Basic knowledge of MS Excel, CRM and reporting tools.

4. Key Performance Indicators (KPIs)

Performance Area

Measurement

Lead Generation

Number of qualified leads

Conversion Rate

Leads converted into clients

Revenue Generation

Monthly revenue achieved

Client Acquisition

New clients onboarded

Follow-ups

Timely follow-up completion

Target Achievement

Monthly sales target

Team Performance

Team productivity and growth

5. Healthcare / Hospital Business Development Responsibilities

For a healthcare organisation like Plasticos Health Care, a BDM can additionally be responsible for:

• Developing relationships with hospitals and healthcare partners.
• Building referral networks with doctors and clinics.
• Generating patient leads for plastic surgery and cosmetic procedures.
• Coordinating with hospitals for treatment packages and surgical bookings.
• Developing corporate tie-ups and medical partnerships.
• Promoting services such as liposuction, gynecomastia, tummy tuck and breast surgery.
• Coordinating patient enquiries, consultations and treatment conversions.
• Increasing monthly patient acquisition and revenue.