HYDERABAD · FULLTIME
VP-Head - Change Management
vodafone idea
Hyderabad · onsite · Posted 2d ago
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Section · 01
About this role
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.
VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
VIL is an equal opportunity employer committed to diversifying its workforce.
Job Title: | Head - Change Management | Job Code: | 22004134 |
Designation: | VP - Head - Change Management | Band: | M4 |
Function: | SNOC | Sub-Function: | Change Management |
Reports To: | Head - SNOC Technology | No. of Direct Reports | 21 |
Location Type: | COR | No. of Direct + Indirect Reports |
Job Purpose | Lead the Nation-wide Network Change Management function responsible for safe, controlled, and timely implementation of all planned network changes across Vodafone Idea's national telecom infrastructure. The role ensures service continuity while enabling rapid network modernization, technology rollouts, cloud transformation, and operational automation across multiple technology domains. The incumbent owns governance, change risk, execution quality, operational readiness, and continuous process improvement to protect customer experience and business revenue. |
Business Impact | Ontime network readiness/rollout and modernization ensuring quality output for on ground revenue realization
The position governs execution of thousands of network changes annually impacting millions of subscribers. |
Scope of Responsibilities | Responsible for end-to-end change governance across
Supports
Strategy
Operational Leadership
Technology Delivery Lead change implementation for
Risk Management
Financial Accountability Influence operational expenditure through
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Technical/ Functional Competencies |
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Behavioural & Leadership Competencies |
Leadership Competencies
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Qualifications & Experience | Minimum Education Qualification B.E./B.Tech - Electronics / Telecommunications. ITIL v3 or v4 Foundation certification preferred. Certification in ISO 20K or ISO 27K is an added advantage. Years of working experience Minimum 15 years total with at least 5 years managing centralised NOC Change Management at a national scale, covering multiple technology domains. |
Working Relationship | Internal Stakeholders
External Stakeholders
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Vodafone Idea Limited(formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
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Section · 02
Skills
Section · Company
About Vodafone Idea
vodafone idea
Telecom
9.8k+
employees
2018
8 years old
Mumbai, Maharashtra
US
₹13.6L PA avg
Avg at Vodafone Idea
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Culture
2.0
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2.0
Work-life
2.8
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