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    Job · 20755275

    BENGALURU · FULLTIME

    Voice and Accent Trainer

    KG Invicta Services

    KG Invicta Services

    Bengaluru · onsite · Posted 11d ago

    Sourced fromFoundit
    Not disclosedFresherfulltimeBengaluru

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    Section · 01

    About this role

    Roles Responsibilities

    • Deliver sessions for new hires to enhance their communication skills
    • Liaise with managers to determine training needs and schedule training sessions
    • Prepare educational material such as Training content, training handouts, videos etc.
    • Conduct TNA to identify areas of improvement
    • Monitor employee performance and measure ROI
    • Conduct seminars, workshops, individual training sessions, class room training, online

    Required Skill Set

    • Excellent communication skills
    • Well versed in VNA training methodologies
    • Proven experience as corporate trainer
    • Ability to handle and schedule batches of 40-50 trainees
    • Ability to handle conversion of 90% and above
    • Ability to reduce the attrition in training
    • Prior experience from BPO or International voice and communication training.
    • Exposure to sales training.
    • Good knowledge of USA culture and UK culture
    • Good knowledge of latest training methodologies and techniques
    • Excellent communication, presentation and public speaking skills
    • Organizational and time management abilities
    • Critical thinking and decision making
    • Psychometric testing tools and usage of free online tools
    • Conduct Personality development courses

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    Section · 02

    Skills

    latest training methodologies and techniquesVNA training methodologiesSales TrainingPsychometric testing tools

    Section · Company

    About KG Invicta Services

    KG Invicta Services

    KG Invicta Services

    Management Consulting

    482

    employees

    Coimbatore, Tamil Nadu

    India

    ₹2.8L PA avg

    Avg at KG Invicta Services

    About

    KG Invicta Services Private Limited (KGiS) is a leading Business Process Consulting and Management (BPCM) service provider, dedicated to maximizing organizational efficiency and enabling impactful work.With a focus on operational excellence, KGiS manages crucial business processes, allowing teams to concentrate on their core expertise, enhance productivity, and drive better decision-making for long-term success.By bringing together top talent, cutting-edge technology, and effective strategies, KGiS delivers incremental business value that fuels exponential growth.For over two decades, KGiS has supported global clients through onshore and offshore locations, handling key business functions such as customer engagement, healthcare services, talent acquisition, finance and accounting, and back-office operations.The goal is to strengthen capabilities, overcome operational challenges, and create a seamless path toward achieving business objectives.

    Industries

    Management Consulting

    Employee ratings

    10 reviews

    3.1/ 5

    Culture

    2.3

    Career growth

    2.4

    Work-life

    2.7

    Employees rate it well for

    Job Security33Work-Life Balance32

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