Visa Executive

Job description:

Company: Voyage Trip Planner

Division: International Holidays

Location: New Delhi

Experience: 1–3 Years

About the Role

We are looking for a detail-oriented and customer-focused Visa Executive.

Key Responsibilities

• Handle visa applications for various international destinations.
• Guide customers on visa requirements, documentation, application procedures, and timelines.
• Verify and organize client documents accurately.
• Prepare and review visa application forms and supporting documents.
• Coordinate with clients for missing or additional documentation.
• Track visa applications and provide timely status updates.
• Stay updated on changes in visa rules, requirements, and procedures for different countries.
• Coordinate with internal holiday/travel teams to ensure smooth customer handling.
• Maintain accurate records of applications and client information.
• Provide excellent customer service throughout the visa process.
• Knowledge of online appointment portals (VFS, TLScontact, BLS, Embassy portals, e-Visa portals).
• Experience in safe handling, tracking, and courier/dispatch of physical passports and sensitive travel documents.
• Basic knowledge of handling visa queries, embassy calls, or re-application procedures.

Candidate Requirements

• 1–3 years of experience in visa processing, travel, immigration, or a similar role.
• Hands-on experience with international visa processing is preferred.
• Good knowledge of visa documentation and application procedures.
• Strong communication and customer-handling skills.
• Excellent attention to detail and documentation skills.
• Ability to manage multiple applications and timelines simultaneously.
• Good knowledge of MS Office and basic computer applications.
• Candidates with experience in an international travel/holiday company are preferred.

What We Offer

• Competitive salary
• Attractive incentives
• Growth opportunities in our new International Holidays division
• Professional and supportive work environment
• Employee benefits

Ready to join our team

Send your resume to [HIDDEN TEXT] or connect with us at [phone removed].