UX Content Writer

Description

Hungry, Humble, Honest, with a Heart.

The Opportunity

Nutanix is looking for a passionate and talented UX Writer/Content Designer. Nutanix, a leader in hybrid multicloud computing, is a diverse organization. More than 6,000 of us work across geographies and time zones to help businesses of the future embrace multicloud solutions.

About Nutanix

Nutanix provides an enterprise cloud platform that gives organizations a single hyperconverged infrastructure combining virtualization, storage, and networking for all their apps and data across clouds.

With Nutanix, organizations can reduce complexity and simplify operations. As a pioneer of hyperconverged infrastructure, Nutanix is trusted worldwide to power hybrid multicloud environments consistently and cost-effectively. Incorporated in 2009, Nutanix is headquartered in San Jose, California. Learn more at www.nutanix.com

About The Role

As a UX Writer/Content Designer, you'll join our Research & Design team and work closely with designers, researchers, and engineers. You'll help us shape our product experiences by informing content strategy, information architecture, and language.

You are a strong copy editor/writer with experience defining and realizing a content strategy across a sizable product portfolio. You possess a makers mentality and are equally comfortable pitching in as an individual contributor as you are at developing strategy and pitching to stakeholders.

The Content Strategy role at Nutanix is a terrific opportunity to define and build a mission-critical function within a successful, growing, market-leading company. The UX Writer/Content Designer role is a critical component of the Nutanix strategy to leverage design to revolutionize the cloud infrastructure experience. Design and Customer delight are embedded in every step of our product cycle. Nutanix has a design-first philosophy that combines consumer-grade design with web-scale engineering to create an amazing user experience.

We're looking for a UX Content Designer to shape intuitive, consistent, and user-centered experiences across our products. You'll work closely with Product Managers, UX Designers, Engineers, and subject matter experts to simplify complex concepts, design effective product experiences, and ensure content is an integral part of the product development process.

This role goes beyond writing UI copy. It involves understanding user needs, solving content and usability challenges, establishing consistent terminology, and creating scalable content patterns that help users navigate complex products with confidence.

Responsibilities

• Putting our users first, your work will be grounded in empathy, drawing upon user research and feedback.
• Design clear, user-centered content for product interfaces, including labels, buttons, forms, tooltips, notifications, and error messages, and simplify complex technical concepts and workflows through effective content design.
• Contribute to content guidelines, terminology resources, and design systems.
• You'll remove critical assumptions from our user data, design patterns, and communication style to help improve our product delivery.
• You'll collaborate with Product, Design, and Engineering teams throughout the product development lifecycle to ensure consistency, voice, tone, and brand appeal.
• You'll explore AI-assisted content workflows to improve efficiency while maintaining quality, accuracy, and consistency.
• You'll frequently plan and educate peers, managers, and stakeholders on the importance of communication, processes, methods, tools, and your work impact.
• You'll identify goals and metrics you plan to achieve at frequent intervals.
• Use user research, feedback, and usability insights to improve product experiences.
• Review implemented experiences to ensure content quality and consistency.
  
  

The role involves performing duties requiring the application of professional expertise and the exercise of independent judgment/discretion, creativity, problem-solving, and decision-making in carrying out responsibilities, as applicable to the position. The specific responsibilities of the role may vary based on business needs and role requirements. Employees can refer to the applicable guidelines and career frameworks for additional information regarding role expectations and responsibilities.

Role Requirements

• Native or C2 level proficiency in English.
• Minimum of five years of experience in a similar role
• Experience in enterprise UX
• Experience in publishing or editing
• Experience working with content and design toolsets and workflows
• Familiarity with tools such as Figma
  
  

Preferred For This Role

• A degree in a writing-intensive major.
• Strong writing, editing, presentation, and collaboration skills.
• Extensive knowledge of best practices for content design, information
  
  

architecture, and support content.

• Writing portfolio including, but not limited to, user interface copy, microcopy, and user education.
• Previous experience creating and maintaining UX content design systems.
• Working knowledge of design tools.
• Familiarity with AI-assisted content workflows, accessibility, usability testing, and product analytics.
  
  

Things we're looking for in a resume and portfolio.

• Language skills
• Exposure to a wide variety of topics and publication formats.
• Quantification of your work impact
• Involvement in the product/project lifecycle
• Exposure to other disciplines and collaboration work style.
• Evidence of editorial experience
  
  

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

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