Travel Executive Operations & Customer Relations

Role & responsibilities

1.Customer Handling & Enquiries

2.Holiday Package Coordination

3.Booking & Travel Operations

4.Customer Follow-ups & Sales Support

5.Documentation & Payments

6.Learning & Development

7.Basic Marketing & Business Development

What Should You Expect From the Candidate in the First 3 Months?

Period -Responsibilities-Expected- Outcome

First 15 days:

Understand the agency's services, destinations, packages, and customer-handling process.Understand the basic travel business workflow.

Days 16-30. :

Handle basic enquiries, maintain records, follow up with customers, and assist in preparing itineraries.Manage routine enquiries under supervision.

Days 3160. :

Coordinate quotations with suppliers, prepare itineraries, track follow-ups, and assist with bookings.Independently manage routine coordination tasks with appropriate approval.

Days 6190 :

Manage assigned customer enquiries, follow up for conversions, coordinate confirmed bookings, and maintain reports.Handle a defined portfolio of enquiries with limited supervision.

Perks and benefits

1.Monthly Performance Bonus

2.Booking-Based Incentive

3.Profit-Based Incentive My Preferred Option

(Non-Monetary Perks)

1.Travel Familiarisation Opportunities

2.Professional Development

3.Recognition and Growth

4.Work-Related Support