Trainee Executive - AR Calling
Coronis Health · Chennai · onsite · Posted 1d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Desired Skills:
Client Orientation: Pleasant,professional, and courteous personality, dealing with people at all levels,internal and external
Being a Go-getter: Abilityto present ideas in business-friendly and user-friendly language; Highlyself-motivated, self-directed, and attentive to detail; team-oriented,collaborative; ability to effectively prioritize and execute tasks in ahigh-pressure environment
Multi-tasking skills: Abilityto analyse, prioritize and work with focus
TechnicalSkills : Ability towork effectively on online platforms and specialized software
Roles and Responsibilities
Perform pre-call analysis and check status by calling thepayer or using IVR or web portal services
Maintain adequate documentation on the client software tosend necessary documentation to insurance companies and maintain a clear audittrail for future reference
Record after-call actions and perform post call analysis forthe claim follow-up
Assess and resolve enquiries, requests and complaints throughcalling to ensure that customer enquiries are resolved at first point ofcontact
Provide accurate product/ service information to customer,research available documentation including authorization, nursing notes,medical documentation on client's systems, interpret explanation of benefitsreceived etc prior to making the call
Perform analysis of accounts receivable data and understandthe reasons for underpayment, days in A/R, top denial reasons, use appropriatecodes to be used in documentation of the reasons for denials / underpayments
Ensuring the daily assignedaccounts are resolved/ worked on
Escalate difficult collection situations to Team Leaderssituations and seek education and instruction
This is a target and quality basedrole
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
English CommunicationHealthcareAccounts ReceivableResearchAR Calling
About Coronis Health
Coronis Health
Analytics & KPO
750
employees
1979
47 years old
Mohali, Punjab
India
₹4.9L PA avg
Avg at Coronis Health
About
Coronis Health is a healthcare revenue cycle management and medical billing company offering global capabilities & specialized solutions.
Industries
Analytics & KPO
Employee ratings
10 reviews
3.5/ 5
Culture
2.6
Career growth
2.3
Work-life
2.9
Employees rate it well for
Overall Company35Compensation & Benefits34
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