TM- Rewards & Benefits

Position Title

TM– Rewards & Benefits

Reporting To

TL – Rewards and Benefits

Location

Mumbai, Corporate Office

Job Purpose

To manage end-to-end payroll operations and governance for the organization, ensuring accurate, timely and compliant salary processing while driving excellence in HR Operations and central administration of the Poornata HRMS platform. The role will also be responsible for administration of ESOP and long-term incentive programs, and expat insurance benefits ensuring operational efficiency, compliance, data integrity and superior employee experience.

Key Accountabilities

• Payroll Management & Governance (60%)
  
  

Payroll Processing

• Own end-to-end monthly payroll processing across all employee categories.
• Ensure payroll inputs are validated and processed accurately within agreed timelines.
• Review payroll outputs, reconciliations and exception reports before payroll closure.
  
  

Compliance & Governance

• Ensure compliance with all statutory regulations, labour laws and payroll policies.
• Coordinate payroll audits and ensure closure of audit observations.
• Develop and maintain payroll SOPs, controls and governance frameworks.
• Monitor payroll vendor performance and service delivery standards.
  
  

Process Excellence

• Drive payroll digitization, automation and process simplification initiatives.
• Reduce manual interventions and strengthen process controls.
• Establish payroll dashboards, MIS and management reporting.
  
  

Employee Experience

• Ensure timely closure of payroll queries and grievances.
• Strengthen employee confidence through transparent and accurate payroll administration.
• HR Operations & Poornata HRMS Governance (25%)
  
  

Poornata HRMS Ownership

• Act as central custodian for Poornata HRMS across the organization.
• Govern employee master data, organization structures, position management and reporting hierarchies.
• Ensure data integrity, accuracy and completeness across all modules.
• Drive governance of workflows, approvals and system controls.
• Coordinate system enhancements, UAT testing, release management and deployment activities.
• Partner with HRBPs, Unit HR teams, Shared Services and IT teams to maximize HRMS effectiveness.
• Monitor data quality and undertake periodic audits and reconciliations.
• Manage role-based access and HRMS governance requirements.
  
  

HR Operations

• Ensure timely execution of HR processes in line with policy and governance standards.
• Maintain HR documentation and records in compliance with organizational requirements.
  
  

HR Analytics & Reporting

• Generate HR dashboards and operational MIS from Poornata.
• Track workforce metrics, employee movement and HR operational effectiveness.
• Support leadership reporting requirements and business reviews.
• ESOP & Long-Term Incentive Administration and Expat Insurance (15%)
  
  

ESOP Administration

• Manage end-to-end ESOP administration including grants, vesting, exercises, lapses and settlements.
• Maintain accurate ESOP records and employee databases.
• Coordinate with finance, legal, trustees and external administrators.
  
  

Expat Insurance

• Collate and share information related to administration of expatriate insurance benefits of GMC and Nischint, including enrolment in the respective schemes.
• Ensure processing of premiums and disbursement of debit notes
  
  

Key Performance Indicators (KPIs)

Payroll

• Payroll accuracy ≥ 99.9%
• 100% payroll processing within calendar timelines
• Zero statutory non-compliance
• Zero major payroll audit observations
• Payroll query closure within SLA
  
  

HR Operations & Poornata

• Employee master data accuracy ≥ 99%
• 100% HR transaction processing within SLA
• Zero critical HRMS data integrity failures
• Successful implementation of approved HRMS enhancements
  
  

ESOP

• 100% completion of grant and vesting activities as per calendar
• Zero compliance deviations
• Timely employee communication and query resolution
  
  

Expat Insurance

• 100% completion of expatriate insurance enrolment and renewal activities within agreed timelines in a accurate manner
• 100% processing of premiums and debit notes within agreed timelines
• Timely coordination with stakeholders for query resolution and insurance administration support
  
  

JOB SPECIFICATION

Educational Qualification

• MBA / PGDM in Human Resources or 5+ years of experience handling payroll
• Additional certification in Payroll, Compensation & Benefits, Labour Laws or HR Technology preferred (Optional)
  
  

Experience

• 5+ years of HR experience.
• Experience working with enterprise HRMS platforms and payroll systems.