BENGALURU · FULLTIME
Test environment management Consultant
Infosys
Bengaluru · onsite · Posted 9d ago
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Section · 01
About this role
Hands-on experience with ITSM tools (ServiceNow, Remedy, JIRA) Strong understanding of DevOps pipeline integration and SDLC/STLC processes Experience with orchestration tools (Plutora, Enov8, etc.) Proven ability to manage multiple stakeholders and lead technical teams
Manage and drive ITIL processes including Incident, Problem, Change, and Service Request Management Oversee change and deployment activities across non-production and production environments Support cloud platforms (PCF, Azure, Oracle Cloud) including environment setup, user access, and troubleshooting Ensure smooth functioning of SaaS platforms (Salesforce, Oracle, etc.) through configuration and ongoing maintenance Utilize APM and monitoring tools (Dynatrace, AppDynamics, Splunk, etc.) for environment health tracking Enable automation for environment health checks using tools like Selenium Collaborate with stakeholders to ensure effective usage of test environments and resolve issues proactively Lead and mentor teams to drive delivery excellence and continuous improvement
Good to have skills: ITIL, Non-Prod Env support + APM tools like Splunk, AppD, Dynatrace Location: BANGALORE, PUNE, HYDERABAD, CHENNAI, TVM, INDORE, NAGPUR, MLR, MYS, NOIDA, BBSR, KOLKATA, COIMBATORE, HUBLI
Manage and drive ITIL processes including Incident, Problem, Change, and Service Request Management Oversee change and deployment activities across non-production and production environments Support cloud platforms (PCF, Azure, Oracle Cloud) including environment setup, user access, and troubleshooting Ensure smooth functioning of SaaS platforms (Salesforce, Oracle, etc.) through configuration and ongoing maintenance Utilize APM and monitoring tools (Dynatrace, AppDynamics, Splunk, etc.) for environment health tracking Enable automation for environment health checks using tools like Selenium Collaborate with stakeholders to ensure effective usage of test environments and resolve issues proactively Lead and mentor teams to drive delivery excellence and continuous improvement
Good to have skills: ITIL, Non-Prod Env support + APM tools like Splunk, AppD, Dynatrace Location: BANGALORE, PUNE, HYDERABAD, CHENNAI, TVM, INDORE, NAGPUR, MLR, MYS, NOIDA, BBSR, KOLKATA, COIMBATORE, HUBLI
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Section · 02
Skills
SDLCSTLCEnov8PlutoraServicenowitil processesappdynamicsDynatraceService request managementRemedyJira AtlassiancloudsalesforceSeleniumSplunkMicrosoft AzurePCFDevOps Pipeline Integration
Section · Company
About Infosys
Infosys
IT Services & Consulting
323.6k+
employees
1981
45 years old
Bengaluru/Bangalore, Karnataka
India
About
Infosys is a global leader in next-generation digital services and consulting.
Industries
IT Services & ConsultingConsulting
Employee ratings
48,765 reviews
3.5/ 5
Culture
3.6
Career growth
2.6
Work-life
3.6
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