Telle Caller

Company Description Voyage Worldwide Events and Exhibitions specializes in designing and executing immersive, high-impact brand experiences for corporate events, trade shows, product launches, and international expos. The team focuses on customized, innovative, and visually striking exhibition booth designs that help brands stand out and engage effectively with their audiences. With a strong emphasis on strategic creativity, detailed planning, and seamless logistics, the company delivers events that are both memorable and results-driven. Voyage Worldwide Events and Exhibitions is committed to creating premium, end-to-end event solutions that connect, inspire, and leave a lasting impression on attendees.

Role Description The Tele Caller will handle outbound and inbound calls to prospective and existing clients, introducing the company's event and exhibition services and generating qualified leads. Responsibilities include explaining service offerings, answering basic queries, scheduling meetings or follow-ups for the sales and business development team, and maintaining accurate records of call outcomes in the CRM or database. The Tele Caller will support campaign-driven calling, update contact lists, and share feedback from clients to help refine communication strategies. This is a full-time, on-site role based in Mumbai, requiring regular collaboration with the sales, marketing, and operations teams.

Qualifications

• Strong communication and interpersonal skills, with clear and confident telephone etiquette.
• Ability to handle outbound and inbound calling, lead generation, and basic client query resolution.
• Comfort using CRM tools or call tracking systems, with attention to detail in data entry and record-keeping.
• Basic understanding of sales and marketing concepts, preferably within events, exhibitions, or related industries.
• Proficiency in English and Hindi (additional regional languages are an advantage).
• Ability to work on-site in Mumbai, manage time effectively, and handle high call volumes professionally.
• Prior experience in tele calling, customer service, or inside sales is preferred but not mandatory.
• Minimum high school diploma; a degree in Business, Marketing, or Communications is an added benefit.