Telecaller

Urgent Hiring for Telecaller

Salary range will be 15-20K Per month (Incentive 5000 to 25000)

Company Description TRIKOOT VEDA is an emerging organization based in Noida, focused on providing quality services and building long-term relationships with its customers. The company values professionalism, clear communication, and a customer-centric approach in all interactions. TRIKOOT VEDA offers a collaborative work environment where team members are encouraged to learn and grow. The organization is committed to ethical practices and creating opportunities for individuals seeking stable, full-time employment. Joining TRIKOOT VEDA means being part of a team that prioritizes reliability, respect, and consistent service delivery.

Role Description The Telecaller role at TRIKOOT VEDA is a full-time, on-site position based in Noida. The Telecaller will handle outbound calls, provide information about products or services, and maintain accurate records of interactions. Day-to-day responsibilities include contacting potential and existing customers, responding to queries, following call scripts when appropriate, and updating CRM or call logs. The role also involves coordinating with internal teams to resolve customer issues and ensuring follow-ups are completed in a timely manner. The Telecaller is expected to meet calling targets while maintaining a polite, professional, and service-oriented communication style.

Qualifications

• Strong verbal communication skills in English and local languages, with clear and confident telephone etiquette.
• Ability to handle outbound and inbound calls, manage customer queries, and provide accurate information.
• Basic computer literacy, including familiarity with spreadsheets, CRM tools, or call management software.
• Good listening skills, patience, and a customer-focused attitude when dealing with diverse callers.
• Ability to work on-site full-time in North Delhi, manage time effectively, and meet daily call targets.
• Prior experience in telecalling, customer service, or sales support is desirable but not mandatory.
• Minimum educational qualification of high school diploma or equivalent; higher education is an advantage.
• Willingness to learn scripts, adapt to feedback, and collaborate with team members and supervisors.