Technology Performance Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Responsibilities:

Knowledge of ERP, CRM, CPM and other enterprise platforms  

Previous professional consulting firm experience, advising on digital adoption automation and efficiencies  

Previous experience with implementing technologies and migrating clients to SaaS/cloud environments.  

Knowledge of enterprise architecture concepts across all domains  

Basic understanding of IT application lifecycle, general IT controls and methods  

Experience in developing Target Operating Models for clients  

Excellent planning, organizational, and time management skills  

Ability and willingness to travel up to 50% throughout North America  

Experience creating detailed reports and giving presentations  

Ability to anticipate and address client concerns and issues  

Demonstrated work ethic and ability to work effectively with people at all levels  

Ability to break complex issues into project steps and problem solve  

Experience with various software solutions including Microsoft Project, Visio, PowerPoint and Word  

Strong data manipulation skills utilizing Excel  

Database knowledge (Microsoft SQL, and/or Access)  

Previous experience with operational process reviews and basic internal control requirements  

Required Qualifications:

  8-10 years’ experience in process intelligence, digital transformation and/or software management, preferably working in a platform agnostic environment  

Strong communication skills  

Highly self-motivated  

Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems  

Bachelor’s degree in Management Information Systems (MIS) or Business Information Systems (BIS)  

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html .  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email removed] .