Technical Writer

Greetings from P360..!

About us:

P360 is an advanced pharma software company specializing in business technology development and implementation for pharmaceutical and life sciences companies worldwide. We specialize in technology that boosts operational efficiency across the entire organization while giving a unique view of how your internal process is functioning and how to improve them.

Job Description

We are looking for a skilled and detail-oriented Technical Writer to join our team. In this role, you will create clear, accurate, and user-friendly documentation that enables customers and internal stakeholders to effectively understand and use our products and services. You will collaborate closely with cross-functional teams, including Product, Engineering, Design, and Support, to transform complex technical concepts into easy-to-understand content.

Key Responsibilities

Documentation Development

• Create, update, and maintain high-quality technical documentation, including user guides, process documentation, technical specifications, knowledge base articles, and standard operating procedures (SOPs).
• Ensure all documentation adheres to organizational standards for quality, accuracy, consistency, and usability.
• Simplify complex technical information into clear, concise, and engaging content for diverse audiences.

Content Management

• Research, organize, write, review, and edit documentation based on project requirements and product updates.
• Maintain documentation repositories and ensure content remains current, accurate, and easily accessible.
• Continuously review existing documentation and recommend improvements to enhance clarity and user experience.

Collaboration

• Work closely with Subject Matter Experts (SMEs), Product Managers, Engineering, Design, and Support teams to gather technical information and validate documentation.
• Participate in documentation planning throughout the product development lifecycle.
• Assist in creating diagrams, screenshots, workflows, and other visual aids to improve content effectiveness.

Process Improvement

• Develop and maintain documentation templates and style guides to ensure consistency across all deliverables.
• Support documentation migration and content organization initiatives where required.
• Contribute ideas to improve documentation processes, tools, and information architecture.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Technical Communication, Information Technology, or a related field.
• 2–4 years of experience as a Technical Writer, preferably in a software or technology environment.
• Excellent written and verbal communication skills with strong attention to detail.
• Ability to quickly understand technical concepts and translate them into user-friendly documentation.
• Experience creating documentation for multiple audiences, including end users, administrators, and technical teams.
• Strong organizational and time management skills with the ability to manage multiple assignments simultaneously.
• Proficiency with Microsoft Office and common documentation or collaboration tools (e.g., Confluence, SharePoint, Jira, Markdown, or similar).

Preferred Qualifications

• Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
• Experience collaborating with Engineering, Product, and UX teams.
• Familiarity with documentation authoring tools, XML/DITA, Markdown, or content management systems.
• Basic knowledge of UI documentation, API documentation, or release notes.
• Technical Writing certification (e.g., Society for Technical Communication) is an advantage.

Perks & Benefits

• Permanent Work from Home
• Flexible Work Week (5-Day Week / 4-Day Work Week - every alternate Friday off)
• Fixed Internet Allowance
• Additional Employee Benefits

Note: We will review your profile against our current requirements and reach out if your qualifications are a good match for any open position. If you do not hear from us at this time, please be assured that your resume will be securely retained in our database and we will be happy to contact you should a suitable opportunity arise in the future.