Technical Product Support Specialist I

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Offers, Pricing and Revenue Management is a team of airfares experts supporting airline and agency customers within the Customer Care organization. The team is looking for Business Analysts with the Global Distribution System and/or travel industry background.

The main duties consist of delivering high-quality support to Airlines and Agency customers with issues related to Pricing, Shopping, Taxes, Currency, Ancillaries, including some revenue generator products such as Agency Retailer, Agency Managed Commission, Direct Fares Filing. The position is also intended to analyze and research on Agency Debit Memos and safeguard Sabre Fare Guarantee Policy.

Job duties and responsibilities:

Requirements:

Important :

While the responsibilities outlined above represent the core focus of the Offers, Pricing and Revenue Management role , this position is also an integral part of the Customer Care Support organization .

This team is made up of specialists who provide critical support to the distribution business , covering travel agencies, airlines, hotels, and car rental vendors . As part of this model, team members may be involved into collaborating across functional areas and might be required to support different domains to ensure operational continuity and effective issue resolution.

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