Tech Mahindra Hiring For Quality Analyst For AP

Dear Candidate,

Please share your acknowledgment so we can proceed further.

Quality Analyst:

Location: Mumbai, Malad Location Shift Timing: Flexible to work across all shifts.We need only immediate joiners.

Role Overview

The Quality Analyst will be responsible for ensuring process compliance, accuracy, and continuous improvement across AP operations. The role requires strong hands-on QA experience, familiarity with QC tools, and the ability to conduct Root Cause Analysis (RCA).

Key Responsibilities:

• Process Quality Assurance: Monitor AP invoice processing, indexing, and exception handling to ensure adherence to company policies.
• Vendor Query Review: Validate responses to vendor/client queries via email/phone for accuracy and compliance.
• Reporting & Analysis: Review GR-IR reports and periodic AP activity reports for quality and accuracy.
• Issue Resolution Oversight: Ensure timely closure of open issues and validate corrective actions.
• Stakeholder Collaboration: Liaise with clients and key stakeholders to ensure quality standards are met.
• QC Tools & RCA: Apply QC tools and conduct Root Cause Analysis to identify gaps and drive improvements.
• System & Methodology: Validate SAP methodology usage and reporting procedures.
• Documentation & Compliance: Ensure proper documentation, approvals, and audit readiness.

Primary / Mandatory Skills

• QA Experience: Strong hands-on Quality Assurance background in Accounting/Financial/BPO-P2P industry.
• QC Tools Knowledge: Familiarity with QC tools and RCA methodologies.
• SAP ERP: Working knowledge of SAP ERP systems.
• Analytical Skills: Ability to identify gaps, resolve queries, and recommend improvements.
• Attention to Detail: High accuracy and precision in validating processes.
• Communication Skills: Excellent written and verbal communication.
• Organizational Skills: Strong time-management and prioritization abilities.
• Software Proficiency: Proficiency in MS Office Suite (Excel, Word, Outlook) and accounting systems.