Team Leader-Central Statutory Notices Support_SUPPORT SERVICES_0737_1461_1029813

Key Responsibilities

• Manage end-to-end operations relating to Cyber and Non-Cyber Statutory Notices received across the Bank.
• Ensure timely review, validation, processing, and closure of notices in line with regulatory and legal requirements.
• Act as the primary point of contact for internal stakeholders, law enforcement agencies, legal teams, compliance, and business units.
• Monitor adherence to prescribed TATs, productivity, and quality metrics.
• Drive governance and process controls to ensure zero regulatory breaches.
• Lead investigations and escalations related to high-priority statutory notices.
• Ensure accurate maintenance of records, documentation, trackers, and audit trails.
• Identify opportunities for process improvement, automation, and digitization.
• Prepare MIS, dashboards, management reports, and regulatory submissions.
• Handle internal and external audits, compliance reviews, and regulatory inspections.
• Manage team performance, workforce planning, coaching, and employee development.
• Collaborate with technology teams for system enhancements and process efficiencies.
• Ensure implementation of risk and control frameworks within the function.

Desired Candidate Profile

• Graduate/Postgraduate from a recognized university.
• 8-12 years of experience in Banking Operations, Statutory Notice Handling, Regulatory Operations, Compliance Operations, Legal Operations, or Similar Functions.
• Strong understanding of cyber notices, regulatory notices, court orders, summons, attachment orders, and law enforcement requests.
• Experience in managing teams and driving operational excellence.
• Strong stakeholder management and communication skills.
• Knowledge of banking regulations, compliance requirements, and operational risk management.

Proficiency in MS Excel, PowerPoint, and MIS reporting.