Team Leader - Building Services, Middle East

GCC Middle East Building Services is an established team and is responsible for delivering comprehensive planning, design, and consultancy services to clients in the Middle East. Projects vary from single disciplinary engagements to supporting major multidisciplinary projects.

The successful candidate, working with the Middle East-based teams, will bring their expertise, capability, and knowledge to provide operational leadership to our existing team to enable them to meet the business and client needs.

As GCC Team Lead (TL) of Middle East Building Services, you will be responsible for the health, safety, and welfare of the team. The TL is expected to demonstrate effective and visible leadership, focusing on the ongoing engagement and retention of employees through the development of individuals and building high-performing teams. Your role is to drive performance, innovation, and efficiency to achieve defined commercial and growth targets.

You will work closely with the Middle East Building Services leadership team and be a member of the India Senior Management Team, required to demonstrate collaborative behaviours to support the development and enhancement of the wider business. You will be responsible for the operational, financial, and commercial delivery of projects undertaken by the team.

You are required to take full responsibility for the strategic direction, operational efficiency, and growth of the Building Services team.

The ideal candidate shall bring a strong understanding of the Middle East Building Services industry and a proven track record of successfully leading large, complex teams and projects, particularly in a consulting capacity, along with a strong vision and enthusiasm for driving the growth and impact of the Building Services unit in alignment with the organization's strategic objectives.

Responsibilities:

• Define and implement technical strategies for Building Services aligned with organizational goals.
• Have excellent technical knowledge in MEP and deliver projects successfully to the client's satisfaction.
• Have a deep understanding of standards, regulations, safety standards, environmental guidelines, and authority requirements.
• Lead and mentor a multidisciplinary team, fostering collaboration, accountability, and high performance.
• Set and drive strategic goals for the unit, ensuring alignment with broader organizational objectives.
• Promote the company's vision, core values, and culture within the team.
• Act as the senior point of contact for Middle East teams and stakeholders, translating complex insights into actionable recommendations.
• Present strategic updates and progress to senior leadership and stakeholders.
• Align objectives with organizational goals and KPIs, contributing to business development.
• Provide direction for resource management, retention, succession planning, and staff development to build a resilient and agile team.
• Maintain excellent relationships with Middle East stakeholders to ensure repeat business and client satisfaction, seeking feedback for continuous improvement.
• Respond promptly to support requests and work collaboratively to address gaps in the internal team knowledge base.
• Support growth by sharing expertise, participating in recruitment, and contributing to succession planning.
• Proactively drive personal and team development, setting objectives, providing feedback, and integrating learning.
• Handle conflict appropriately and embrace diverse perspectives.
• Identify qualified staff for project delivery within the established budget.
• Explore ways to add value and improve performance for self and team.
• Manage opportunities and changes to benefit the business.
• Demonstrate excellent risk management skills, able to raise, control, and mitigate risk effectively and in a timely manner.
• Ensure project engagement targets are met or exceeded.
• Ensure project management procedure is followed as per company practice, including QA.
• Develop the technical capability of the team.
• Identify weaknesses and support team members to improve their performance and outcomes proactively and constructively.

Key Competencies / Skills:

• Commitment to health, safety, and wellbeing by following processes, engaging with initiatives, and supporting others.
• Effectively communicate expectations, foster compliance, and drive continuous improvement for self and team.
• Comprehensive understanding of team and project objectives, actively contributing to team effectiveness by building relationships, recognising contributions, and aligning goals with business priorities.
• Support team development through effective communication, resource input, and fostering a collaborative, high-performing environment.
• Consistently engage with Middle East stakeholders to understand their needs, communicate proactively with project teams, and ensure solutions and delivery align with client expectations.
• Regularly seek and act upon feedback to build trust and maintain high satisfaction.
• Strong written, analytical, and practical skills while actively pursuing professional development and recognition.
• Have excellent communication skills, strong presentation skills, and the ability to create meaningful connections with stakeholders and peers.
• Proactively leverage internal and external networks to access and share specialist expertise, contributing to knowledge forums and thought leadership.
• Stay informed about industry developments and ensure the effective deployment of resources.
• Take a proactive approach to problem-solving and innovation, highlighting the identification, resolution, and communication of issues and opportunities, emphasizing collaborative engagement, driving improvements, and implementing innovative solutions that address both client and business needs.
• Show strong commitment to understanding and implementing business strategies and processes, including compliance with governance protocols, highlighting active engagement, promotion of best practices, and support for team members in aligning with organizational objectives.