Team Lead, System Eng II

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Position Responsibilities

Position Summary:

Deltek is looking for a Salesforce Development Tech Lead to lead and grow our Bangalore-based Salesforce engineering team. In this role you will manage a team of approximately six to eight Salesforce Engineers — a mix of Administrators and Developers — while remaining hands-on in building out Salesforce features. You will drive the efficiency and effectiveness of the team, ensure best practices, and follow Salesforce's guiding principles, all while collaborating closely with a USA-based team and supporting USA-based customers.

This role is based in the greater Bangalore area and may be performed Remote or Hybrid, with occasional visits to the Deltek Bangalore offices. To support close collaboration with U.S. teams and customers, this role works Eastern Time (ET) zone hours.

Deltek's Salesforce instance has a Sales Cloud focus. Deltek is an AI-forward organization, and this role is expected to leverage AI where appropriate to improve delivery velocity, quality, and the overall developer and end-user experience.

The ideal candidate is familiar with all phases of the Salesforce SDLC — designing, coding, testing, and consistently managing applications to establish reliable engineering productivity — and has a declarative-first mindset, reaching for custom code only when configuration cannot meet the requirement.

Key Responsibilities:

• Lead, mentor, and grow a team of approximately six Salesforce Engineers (Administrators and Developers), fostering a culture of ownership, career growth, and continuous improvement.
• Act as direct manager in a matrixed in-house / consultant / onshore / offshore framework, coordinating with a USA-based team and supporting USA-based customers.
• Remain hands-on building out Salesforce features across configuration and code: Apex classes and triggers, Flows, SOQL/SOSL, and Lightning Web Components (LWC).
• Serve as gatekeeper for declarative-first solutioning, drawing a clear line between declarative configuration and programmatic code in line with Salesforce's guiding principles; refactor to declarative solutions such as Flows where appropriate.
• Own and continuously improve the SDLC, leveraging a third-party Salesforce-focused DevOps tool (Gearset or Copado) and code repositories such as GitHub for source control, CI/CD, release management, and multi-environment (sandbox/production) strategy.
• Build integrations between Salesforce and external applications using REST/SOAP APIs, Bulk and Streaming APIs, Outbound Messaging, OAuth, and SSO; work with integration and ETL tooling such as Workato to move data between Salesforce and connected systems.
• Adhere to and enforce code standards and Apex design patterns; lead code reviews, mentoring, and policy governance to keep solutions well-structured, maintainable, and scalable.
• Understand Salesforce platform capabilities, governor limits, and limit-informed development best practices.
• Provide high availability for error resolution and technical support at Tier 2 and Tier 3 levels; serve as an escalation point and drive issues to closure.
• Assist with release process and coordination; support documentation of configurations and releases in knowledge repositories.
• Participate in daily Scrum and Agile ceremonies as an active team member; encourage addressing technical debt and contribute to strategic technology planning.
• Leverage AI where appropriate to accelerate development, testing, and support, consistent with Deltek's AI-forward approach.
• Collaborate with business stakeholders to understand pain points and deliver impactful, scalable solutions.
  
  

Qualifications

Required Qualifications:

• 6+ years of relevant experience with Salesforce.com development.
• Proven people-leadership experience directly managing a Salesforce team (administrators and developers), including mentorship and team development.
• Hands-on Lightning development experience: Apex classes and triggers, Flows, SOQL/SOSL, and Lightning Web Components (LWC).
• Strong command of the full Salesforce SDLC and modern DevOps practices, with direct experience using a third-party Salesforce-focused DevOps tool such as Gearset or Copado and code repositories such as GitHub.
• Experience building integrations and data migration using REST/SOAP/Bulk/Streaming APIs, OAuth, and SSO, plus familiarity with integration and ETL tools such as Workato.
• Experience creating and managing sandbox and production environments in a multi-tier, multi-promotion release model.
• Proficiency writing test classes, triggers, batch classes, and future methods, following Apex design patterns.
• Knowledge of Agile methodology and ceremonies (Scrum or Kanban), with proficiency using Agile tools such as JIRA and Confluence.
• Ability to work Eastern Time (ET) zone hours to support U.S.-based teams and customers.
• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• Excellent communication skills, with the ability to translate technical concepts for both technical and business audiences.
  
  

Desired Experience:

Strong preference for hands-on experience across the following Salesforce areas:

• Agentforce
• Data Cloud / Data 360
• Enterprise Territory Management (ETM)
• CPQ
• Revenue Cloud
• Agentforce Revenue Management (ARM)
  
  

Certifications:

• Salesforce Certified Administrator — required.
• Salesforce Certified Platform Developer I — preferred (Platform Developer II and Agentforce Specialist a plus).
  
  

Career Interests

Information Technology

Position Type

FT

Travel Requirements

10%

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15-Sep-2027