Team Lead Manager

Company Description HLF SERVICES is an information services company headquartered in Ingersheim, France. The organization focuses on providing data-driven solutions and support services to a diverse range of clients. Team members work with information management, process optimization, and customer-focused service delivery. The company values reliability, structured workflows, and clear communication in all aspects of its operations. HLF SERVICES offers opportunities for growth for individuals who are comfortable in dynamic, service-oriented environments.
Role Description The Team Lead Manager role at HLF SERVICES is a full-time, on-site position based in Shivpuri. The person in this role will oversee daily team operations, allocate tasks, and monitor performance to ensure service quality and adherence to company standards. Responsibilities include coordinating schedules, guiding team members, resolving escalated issues, and maintaining clear communication with stakeholders. The Team Lead Manager will also support training, provide feedback to help team members develop, and track key metrics and reports to improve processes. This role works closely with management to implement policies and contribute to continuous improvement initiatives.
Qualifications

• Demonstrated experience leading teams or supervising staff in an operations or service environment.
• Strong organizational and time-management skills, with the ability to prioritize tasks and manage workflows.
• Effective communication and interpersonal skills for working with diverse team members and stakeholders.
• Problem-solving skills, including the ability to handle escalations, make decisions, and maintain composure under pressure.
• Comfort with using common office software and information systems; ability to learn new tools and processes quickly.
• Attention to detail and commitment to maintaining quality, compliance, and accurate reporting.
• Ability to work on-site in Shivpuri and collaborate in a structured, team-oriented environment.
• Relevant education or training in management, business, or a related field is preferred; prior experience in information services is an advantage.