Talent Operations Coordinator

As our Talent Operations Coordinator, you'll be the operational backbone of our hiring and onboarding efforts, blending hands-on coordination with process ownership. You'll keep every candidate interaction running smoothly, make sure new hires start strong and stay supported after Day 1, and build the systems and data that help our teams scale.

Responsibilities:

• Master the art of interview scheduling across time zones, departments, and competing priorities with precision and efficiency.
• Own the interview lifecycle in Ashby end to end: keep stages, scorecards, and interviewer assignments accurate, and run regular data hygiene audits.
• Manage interviewer coordination and readiness, including scheduling, prep materials, feedback reminders, and calendar and room or video logistics.
• Be the go-to point of contact for candidates, providing clear communication, timely updates, and a professional experience throughout.
• Keep Ashby (our ATS) running smoothly and coordinate preboarding.
• Team up with the other Talent Operations team members to optimise processes, track key metrics, and turn recruiting data into actionable improvements.
• Get exposure to the broader People team and jump into various initiatives, including talent research and onboarding support.
• Build and maintain templates, playbooks, and SOPs for scheduling, candidate communications, and preboarding to keep the process consistent and scalable.
• Track and report on core recruiting metrics (time to schedule, time to feedback, candidate NPS, offer acceptance rate) and flag bottlenecks.
• Partner with recruiters to source for a few select roles, including researching target companies, identifying and engaging prospects, and building talent pipelines.
• Plan and run post-onboarding sessions and check-ins, coordinating with managers, IT, and People Ops so new hires stay supported through their first weeks.
• Prepare presentations and training materials for onboarding and compliance programs.

Requirements:

• 4-7 years of experience in talent operations and recruiting coordination.
• Exceptional organisational skills with an operations-first mindset: you thrive on systems, processes, and keeping multiple moving parts running seamlessly.
• Outstanding written and verbal communication: you're articulate, clear, and professional in every interaction.
• An AI-native approach: you're already using tools like Claude and Gemini effectively, and you're excited to expand their application.
• Proficiency with ATS platforms (Ashby experience is a plus) and Google Workspace.
• Drive and proactivity - everyone here is a builder and executor.