Supply Chain Engagement Manager

Role Summary:

We are looking for a results-driven Supply Chain Engagement Manager to manage client relationships, drive supply chain transformation initiatives, and oversee end-to-end supply chain engagements. The role involves working closely with clients and cross-functional teams to improve operational efficiency, optimize costs, enhance service levels, and deliver measurable business outcomes across supply chain functions.

Key Responsibilities:

- Manage end-to-end supply chain engagements, ensuring timely delivery of projects and achievement of agreed business objectives.

- Build and maintain strong relationships with clients, serving as the primary point of contact for engagement-related matters.

- Understand client business requirements and translate them into actionable supply chain strategies and solutions.

- Drive supply chain optimization initiatives across procurement, inventory management, demand planning, logistics, warehousing, and distribution.

- Identify operational bottlenecks and recommend process improvements to enhance efficiency, productivity, and cost effectiveness.

- Lead cross-functional teams comprising operations, procurement, logistics, planning, technology, and business stakeholders.

- Monitor project performance, key performance indicators (KPIs), service levels, budgets, and delivery milestones.

- Conduct data analysis to identify trends, evaluate supply chain performance, and support data-driven decision-making.

- Develop engagement plans, project roadmaps, status reports, and executive-level presentations.

- Manage stakeholder expectations, resolve escalations, and proactively mitigate operational and project risks.

- Support business reviews, account growth initiatives, and identification of opportunities for additional services.

- Drive continuous improvement initiatives through process standardization, performance benchmarking, and best practices.

Required Skills:

- Strong understanding of end-to-end supply chain management and operations.

- Experience in client engagement, stakeholder management, and project delivery.

- Knowledge of demand and supply planning, procurement, inventory optimization, logistics, and distribution.

- Strong analytical and problem-solving capabilities with proficiency in data-driven decision-making.

- Experience in project management, process improvement, and performance measurement.

- Proficiency in MS Excel, PowerPoint, and supply chain planning or ERP tools such as SAP, Oracle, or similar platforms.

- Excellent communication, presentation, negotiation, and relationship management skills.

- Ability to manage multiple engagements and deliver results in a dynamic business environment.