Student Counselor/Academic Counselor

Company Description Marvell Education partners with leading universities to deliver high-quality learning experiences where learners meet excellence. The organization focuses on connecting students with reputable academic programs and supportive guidance, helping them make informed decisions about their educational paths. By leveraging strong relationships with top university partners, Marvell Education aims to provide accessible, future-ready learning opportunities. The team is committed to student success, personalized support, and building long-term academic and career foundations for learners.
Role Description This is a full-time, on-site Student Counselor/Academic Counselor role based in Bengaluru. The counselor will guide prospective and current students through program selection, admissions processes, and academic planning, ensuring their choices align with individual goals and interests. Day-to-day responsibilities include conducting counseling sessions, responding to student inquiries, maintaining accurate records, and coordinating with university partners and internal teams. The role also involves providing career guidance, delivering information sessions, and offering ongoing support to enhance student satisfaction and retention.
Qualifications

• Candidates should possess strong Student Counseling and Academic Counseling skills, with the ability to support learners across diverse backgrounds.
• Candidates should possess Career Counseling and guidance skills to help students explore academic pathways and future opportunities.
• Candidates should possess excellent Communication and interpersonal skills to conduct sessions, presentations, and follow-ups effectively.
• Candidates should possess Customer Service skills and a learner-centric mindset to address inquiries and resolve concerns promptly.
• Candidates should possess a solid understanding of Education systems and university programs to provide accurate information and advice.
• Relevant qualifications such as a bachelor's degree in Psychology, Education, Counseling, or a related field are preferred.
• Prior experience in academic advising, student services, or education counseling is beneficial.
• Ability to work collaboratively with teams, use basic office and CRM tools, and maintain confidentiality and integrity in all interactions.