Strategic Supplier Manager - MSP, SOW

The Supply Chain member will be responsible for leading all labor supply chain management

activities for a portfolio of MSP & RPO customers. They will serve as a thought leader and industry

expert on projects and initiatives relative to all forms of contingent labor sourcing and

management (staff augmentation, IC/freelancers, services procurement and pay-rolling) along

with the sourcing partners. This professional will ensure RSR has established the proper supply

chain to deliver optimum performance, pricing and program compliance to each client within their

portfolio. The Supply Chain manager will be up-to-date on current marketplace trends and utilize

this knowledge to continuously advise our customers on supply chain best practices relative to

contingent labor sourcing, and in doing so, position RSR as a market leader in supply chain

management. They will be required to effectively develop and maintain executive level

relationships with the supplier community as well as our current and prospective clients. The

Supply Chain manager actively manages and drives performance and engagement from our

Operating Companies, ensuring on-going success of Randstad Sourceright.

key responsibilities

● Serve as a subject matter expert for supply chain projects and initiatives (i.e.: supplier

sourcing, RFx, optimizations, supplier forums & training, satisfaction surveys, etc.)

developing partner in the T2 countries

● Work directly with customers and RSR Program Office leadership to advise and recommend

optimal supply chain strategies

● Create, manage and evaluate supplier RFI/RFP events to source best-in-class suppliers

● Perform and/or participate in quarterly supplier performance review sessions in conjunction

with operations leadership

● Serve as the primary point of contact in mentoring/coaching our supplier partners

● Establish, manage and document supplier performance improvement plans, including

program suspension and/or removal if expected results are not achieved.

● Serve as a POC for new potential suppliers interested in joining the RSR supplier network or

a specific program's Preferred Supplier List (PSL)

● Provide support, management and supplier training during the supplier vetting process as

new suppliers join RSR programs

● Regularly analyses data to identify gaps in the MSP program supply chain and make proactive

recommendations to client and RSR Program Office to ensure desired business results

● Partner with RSR Market Analytics team to obtain market information on niche positions, pay

rates, etc. Present findings and cost savings opportunities and/or risk analysis to program

Stakeholders

● Create and distribute critical communications to supply chain partners

● Support the client and operations team with supplier escalations, issues or concerns

● Organize, host and prepare content for supplier forum/summits

● Partner with department peers in other global regions to ensure consistency in the supply

chain strategy and supplier communications across global accounts

● Build expertise by continuously monitoring the industry landscape for regulatory changes

that could affect our supplier strategy, and proactively advise Operations Leadership and

client accordingly

● Utilize project management skills including communication, time management, organization

and planning to successfully manage supply chain activities across multiple MSP programs

across APAC

● Build effective executive level relationships with our supplier partners, and establish trust

and partnership among the supplier community

qualifications - education, knowledge, experience

● Bachelors/Master's degree

● 10 to 15 years of Procurement, Staffing Industry, MSP or Services Procurement related work

experience

● Experience building effective relationships with senior level client and supplier

representatives

● Experience with staffing supplier contracts and services procurement (SOW business)

preferred

● Proven track record in negotiating contract terms

● Excellent attention to detail, with demonstrated ability to successfully handle multiple

concurrent tasks and adjust priorities on the fly

● Experience building effective business cases supported by data

● Understanding of labor and supply chain markets in India preferred

● Outstanding interpersonal skills, including the ability to work effectively in a team

environment, handle internal clients with tact and diplomacy, and maintain composure and

production quality under deadline pressure

● Ability to think strategically and execute tactically

● Comfortable in a fast-paced environment that values creativity, self-motivation, candor,

initiative, reliability and accountability

● Exceptional oral and written communication skills, including development of internal and

external communications

● Experience with small and large-scale program implementations and steady state projects

● Computer Skills

● Experience using Vendor Management Software (Fieldglass, Beeline, IQN, Ariba, etc)

required

● Proficiency in Microsoft Office (especially Word, PowerPoint and Excel) required

● Additional Requirements - Ability to travel to support clients within the region, internal

meetings and industry related conferences. This role can anticipate 20% - 40% travel