Store Manager

Job Summary

As a Store Manager, you'll oversee the entire customer experience, ensuring high visual and commercial standards that align with global strategies and your store's local context. Acting in line with our values, you'll drive both your success and the company's success.

Responsibilities

• Lead your store team to deliver an outstanding customer experience while promoting and selling our products.
• Stay informed about your store's strengths, opportunities, and competitors, with a strong understanding of the local market and customer needs.
• Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels.
• Manage scheduling and store maintenance efficiently, aligning with sales budgets and commercial priorities.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
• Represent yourself and the brand positively during all customer interactions.

Who You'll Work With

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role-from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores-contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

Who You Are

We are looking for people with

• Experience in retail management and operations.

And people who are

• Strong and confident leaders who inspire, coach, and develop their teams with integrity.
• Motivated to create great customer experiences while promoting and driving sales.
• Ambitious and motivated by performance, competition, and achieving goals.
• Analytical problem-solvers with excellent communication skills and a knack for working with numbers and statistics.
• Flexible and solution oriented.
• Passionate about fashion trends, commerciality, and visual presentation, with a keen awareness of competitors.

What You Need to Succeed

To be successful in the role as Store Manager, we believe you have proven leadership skills with high level of trust and integrity, clear vision, goals and result driven with a deep interest in developing people.

• 5+ years management / store management experience in a customer facing environment
• Previous experience of leading and managing teams
• Knowledge and passion for driving goals forward
• Has a passion for profitability and people
• Has a customer first mindset

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.