Staff Software Engineer - Observability Engineer

Responsibilities

• Manage and maintain Grafana dashboards, alerts, configurations, and monitoring views
• Configure and maintain monitoring and alerting based on application and infrastructure requirements
• Use Terraform for Infrastructure as Code (IaC) to manage and maintain observability-related infrastructure and configurations
• Develop and maintain Python scripts and automation to support monitoring, operational tasks, and reduce manual effort
• Monitor application and infrastructure health and identify gaps in observability and alerting
• Troubleshoot monitoring, alerting, and observability-related issues in production environments
• Support incident investigation and perform root cause analysis for recurring monitoring or infrastructure issues
• Work with Engineering, SRE, DevOps, and Platform teams to implement and maintain observability requirements
• Maintain documentation for dashboards, alerts, configurations, automation, and operational procedures
• Contribute to continuous improvements in monitoring, alerting, automation, and operational reliability

What Success Looks Like

• Grafana dashboards, alerts, and configurations are accurately maintained and reliable
• Observability and alerting requirements are implemented effectively across applications and infrastructure
• Terraform is used consistently to maintain observability-related infrastructure and configurations
• Python automation reduces repetitive operational work
• Monitoring and alerting gaps are identified and addressed proactively
• Production observability issues are investigated and resolved efficiently
• Engineering teams have reliable visibility into application and infrastructure health

Qualifications

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
• 4–7 years of experience in Observability, SRE, DevOps, Infrastructure Engineering, Production Engineering, or a related field
• Hands-on experience with Grafana, including: Dashboard creation and maintenance Alert configuration and management Grafana configuration and administration
• Hands-on experience with Terraform and Infrastructure as Code (IaC)
• Working experience with Python scripting and automation
• Good understanding of monitoring, alerting, metrics, and production support
• Working knowledge of Linux and cloud environments such as AWS or GCP
• Experience troubleshooting production environments and working with cross-functional engineering teams