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    Job · 21172880

    FULLTIME

    Sr.FinOps Analyst- AR

    Amazon Prime Video

    Amazon Prime Video

    Not specified · onsite · Posted 5d ago

    Sourced fromFoundit
    Not disclosedFresherfulltimeNot specified

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    Section · 01

    About this role

    Description

    GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.

    Key job responsibilities
    . Understanding of Accounts Receivables process
    . Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
    . Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
    . Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
    . Monitor high-risk accounts and ensure timely escalation of challenges to management
    . Continually look at ways to improve the customer experience
    . Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
    . Meet the monthly productivity goals
    . Reconcile complex accounts and have excellent attention to detail

    Basic Qualifications

    - Bachelor's degree in accounting and commerce (B. Com)
    - Knowledge of Excel at an advanced level
    - Experience with Microsoft Office products and applications

    Preferred Qualifications

    - 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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    Section · 02

    Skills

    BillingMicrosoft Office products and applicationsCollectionsaccounts receivable process

    Section · Company

    About Amazon Prime Video

    Amazon Prime Video

    Amazon Prime Video

    350

    employees

    2006

    20 years old

    Seattle

    United States

    ₹7L PA avg

    Avg at Amazon Prime Video

    About

    Prime Video is a mobile and web-based video platform. When you download titles to your iPhone, iPad, Tablet, or Android device, you can watch them offline on the Prime Video app.

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    4.0

    Career growth

    2.8

    Work-life

    4.1

    Employees rate it well for

    Company Culture39Work-Life Balance39

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