Sr.Executive- Travel Desk

Company Description Manorama Industries Limited is a global supplier of Cocoa Butter Equivalent (CBE) and a pioneer in fats and oils derived from tree-borne seeds such as Sal, Mango, Kokum, and Shea. Established in 2005 and backed by over four decades of industry experience, the company has built a large geographic sourcing network across India and West Africa, including remote regions. Manorama is recognized for its ability to mimic cocoa butter's melting profile and compatibility in various applications, ensuring reliable supply despite seasonal variations. The company emphasizes environmental stewardship with a focus on zero carbon emissions and empowers tribal women through self-help groups, promoting independence and sustainable livelihoods. Manorama also leads in implementing advanced quality processes and R&D-driven product development for forest-based products.

Role Description This is a full-time, on-site Sr. Executive – Travel Desk role based in Raipur. The Sr. Executive will manage end-to-end domestic and international travel arrangements for employees, including ticketing, hotel bookings, visa processing support, and ground transportation. The role involves coordinating with travel agencies and vendors, optimizing travel costs, and ensuring adherence to company travel policies. The Sr. Executive will provide travel consulting to internal stakeholders, resolve travel-related queries, and deliver high-quality customer service. Daily responsibilities include maintaining travel records, preparing travel reports, handling changes or cancellations, and ensuring smooth travel experiences for all business travelers.

Qualifications

• Candidates should possess strong skills in Travel Arrangements and Travel Management to handle bookings, itineraries, and policy compliance effectively.
• Candidates should possess skills in Travel Consulting to advise employees on routes, fares, travel options, and best practices.
• Candidates should possess excellent Communication and Customer Service skills to collaborate with stakeholders and address travel needs and issues promptly.
• Experience in corporate travel desk operations, including domestic and international travel coordination, is highly beneficial.
• Proficiency in travel booking tools, MS Office, and basic reporting is preferred.
• A graduate degree in any discipline; specialization in Travel & Tourism or related field is an advantage.