Sr. Executive HR - Operations

Job Description – Senior Executive – HR Operations

Designation: Senior Executive – HR Operations

Department: Human Resources

Reporting To: HR Manager / Head – HR

Location: [Location]

Experience: 3–6 Years

Industry Preference: Fashion / Apparel / Retail / D2C / E-commerce

Role Purpose

The Senior Executive – HR Operations will be responsible for managing day-to-day HR operations, employee lifecycle processes, HR documentation, attendance, payroll coordination, employee records and HR systems. The role will ensure smooth execution of HR processes while maintaining accuracy, compliance and a positive employee experience.

Key Responsibilities

HR Operations & Employee Lifecycle

• Manage end-to-end employee lifecycle processes from onboarding to exit.
• Coordinate employee onboarding, documentation, induction and joining formalities.
• Maintain accurate and updated employee master data and personnel records.
• Manage employee transfers, promotions, confirmations, changes in designation and other employee movements.
• Coordinate employee exit formalities, full & final settlement, relieving and experience letters.
• Ensure timely completion of employee documentation and HR-related formalities.
• Address day-to-day employee queries related to HR policies, processes and documentation.

Attendance & Leave Management

• Monitor employee attendance, leave, late marks, regularisation and absenteeism.
• Ensure timely and accurate attendance inputs for payroll processing.
• Coordinate with managers and employees for attendance and leave-related discrepancies.
• Maintain leave records and ensure adherence to company policies.
• Monitor attendance and manpower reports for retail and corporate teams, wherever applicable.

Payroll & Compensation Coordination

• Coordinate monthly payroll inputs with the Finance/Payroll team.
• Validate attendance, leave, new joiners, exits, salary revisions, incentives and other payroll-related inputs.
• Ensure accurate and timely submission of payroll data.
• Support the annual appraisal and salary revision process.
• Maintain compensation-related records and employee salary information with confidentiality.

HRMS & Data Management

• Manage and update employee information in the HRMS.
• Ensure employee records, attendance, leave, KRA/KPI and other HR data are accurately maintained.
• Generate HR reports and MIS as required by management.
• Maintain employee files and ensure proper documentation.
• Support HR system implementation, process enhancements and data audits.

HR Policies & Compliance

• Ensure implementation of HR policies and standard operating procedures.
• Support statutory and regulatory compliance activities in coordination with relevant stakeholders.
• Maintain records required for audits and compliance checks.
• Ensure employee documentation is complete and maintained as per company requirements.
• Assist in periodic HR audits and closure of identified gaps.

Performance Management & Employee Engagement

• Support the annual Performance Management System and KRA/KPI processes.
• Coordinate performance review documentation and follow-ups with employees and managers.
• Support employee engagement initiatives, celebrations, employee communication and HR activities.
• Assist in maintaining employee communication and awareness regarding HR policies and processes.

HR MIS & Reporting

• Prepare regular HR MIS covering headcount, attrition, absenteeism, attendance and employee movements.
• Maintain accurate HR trackers and dashboards.
• Provide data and reports to management for HR decision-making.
• Track and close pending HR operational activities within defined timelines.
• Identify gaps in HR processes and recommend improvements.

Employee Relations

• Act as the first point of contact for routine employee HR queries.
• Support resolution of employee concerns in coordination with HR leadership.
• Maintain confidentiality of employee information and sensitive HR matters.
• Promote adherence to company policies and HR processes.
• Support disciplinary and employee-related documentation wherever required.

Key Skills & Competencies

• Strong knowledge of HR operations and employee lifecycle processes.
• Good understanding of payroll and attendance processes.
• Strong knowledge of HRMS and HR documentation.
• Good knowledge of MS Excel / Google Sheets.
• Strong communication and interpersonal skills.
• Good stakeholder management and coordination skills.
• High level of confidentiality and attention to detail.
• Strong follow-up and process management skills.
• Ability to manage multiple HR activities simultaneously.
• Problem-solving and analytical ability.

Qualification

• MBA / PGDM in Human Resources or equivalent qualification preferred.
• Graduate degree in any discipline.

Preferred Experience

• 3–6 years of experience in HR Operations / HR Generalist roles.
• Experience in Retail, Fashion, Apparel, D2C, E-commerce or other fast-paced industries will be preferred.
• Experience handling HRMS, payroll coordination, attendance and employee lifecycle processes will be an advantage.

Key Deliverables

• Accurate and timely execution of HR operations.
• Smooth employee onboarding and exit processes.
• Accurate attendance and payroll inputs.
• Updated and error-free employee records.
• Timely HR MIS and reporting.
• Effective employee query resolution.
• Compliance with HR policies and processes.
• Improved employee experience and operational efficiency.