BENGALURU · FULLTIME
Spclst, Enterprise Systems Integration

Carrier
Bengaluru · onsite · Posted 5d ago
Sourced from
Not disclosed4–6 yrsfulltimeBengaluru
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Section · 01
About this role
- Actively monitor message execution, queue build-ups, dead-letter queues (DLQ), and subscriptions within SAP Event Mesh and SAP Integration Suite.
- Track API consumption, response times, and error spikes using SAP API Management analytical dashboards.
- Perform root-cause analysis (RCA) on failed payload transformations, broker connection drops, and adapter connectivity issues within defined SLAs.
- Troubleshoot B2B/EDI transaction failures (e.g., ANSI X12 850/855/856, EDIFACT), EDI mapping errors, and AS2 transmission failures.
- Support and maintain API proxies, rate-limiting policies, quota configurations, and API keys/tokens in SAP API Management.
- Manage key stores, renew expiring SSL/TLS certificates, update OAuth client secrets, and maintain SAP Cloud Connector endpoints.
- Manage message queues, handle unconsumed events, re-trigger stuck event-driven messages, and adjust queue subscriptions in Event Mesh.
- Perform minor bug fixes, update EDI value mappings, and adjust schema definitions without disrupting existing production interfaces.
- Assist with operational onboarding and connection testing for new trading partners (AS2, SFTP, VAN setups).
- 4+ years of operational and production support experience across SAP CPI / SAP Integration Suite.
- Event-Driven Architecture: Hands-on operational experience with SAP Event Mesh (queues, topics, webhooks, dead-letter handling, AMQP protocol).
- API Management: Solid working knowledge of SAP API Management (API proxies, policies like API Key, Quota, Spike Arrest, and CORS handling).
- B2B / EDI Support: Experience troubleshooting EDI standards (ANSI X12, EDIFACT), AS2 adapters, value mappings, and trading partner communication logs.
- Core CPI Capabilities: Hands-on experience with SAP Cloud Connector, message processing logs (MPL), payload tracing, and security artifacts (PGP, OAuth 2.0, Certificates).
- ITIL Framework: Demonstrated experience working in ITIL environments (Incident, Problem, Change Management, and SLA tracking).
- Communication: Clear verbal and written skills to coordinate across functional teams (SD, MM, FI), external vendors, and B2B trading partners.
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Section · 02
Skills
Api ManagementSFTPas2edifactVANSSLEvent MeshCloud ConnectorIntegration SuiteOAuthAmqpPgpAnsi X12B2B EDI
Section · Company
About Carrier

Carrier
Industrial Machinery
1.3k+
employees
1915
111 years old
Florida
United States (USA)
About
Carrier provides air conditioning, heating, refrigeration & HVACR product and services around the world.
Industries
Industrial MachineryConsumer goodsManufacturingElectronics
Employee ratings
650 reviews
3.7/ 5
Culture
3.6
Career growth
3.1
Work-life
3.8
Employees rate it well for
Work Life Balance83Salary61Senior Management50Work Culture41Work Environment34
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