Social media Operations Executive

Model - Work From Office Only

Location - Indore

Budget - 13k to 15k

Experience - 0-1 Years (Indore Local Candidate only)

Responsibilities

• Market, operate, manage, and schedule posts, videos, stories, and associated multimedia digital products (websites, social media/digital profiles) for White Elephant Tech and clients, both online and offline, to reach potential customers.
• Achieve specific goals in scheduling, broadcasting, sharing, and posting across platforms to attract users and maintain quality control.
• Monitor and manage social media account performance, analyze shortcomings, and improve overall communication and outreach.
• Complete management and daily operation tasks, including filling out sheets and reports.
• Track productivity hours, design and content updates, and check digital profiles for messages and notifications.
• Manage online reputation, respond to feedback, and ensure a timely reply on social media profiles.
• Coordinate with design teams, project managers, and social media managers to create and approve creative briefs.
• Monitor team output, contributions, and performance, and ensure fair compensation and rewards.
• Focus on total quality management and create an ecosystem for team members to improve company KPIs.
• Develop actionable plans to enhance KPI scalability and optimize team efficiency.
• Handle disciplinary actions, coordinate with management, and stay updated on industry innovations.
• Build digital marketing assets, research trending hashtags, and share relevant articles in targeted groups.
• Write and share social media captions with hashtags, contact details, and media links.
• Ensure regular follow-ups among team members, management, and clients, and track commitments and operations.
• Manage team compliance, handle grievances, and resolve conflicts transparently.